---
url: "https://docs.portone.cloud/docs/view-invoice-details"
title: "View Invoice Details"
---
## Overview [Skip link to Overview](https://docs.portone.cloud/docs/view-invoice-details\#overview)
The Invoice Details page in the PortOne Admin Console provides an in-depth overview of each invoice, allowing administrators to review, manage, and take necessary actions. Below is a guide on how to navigate and understand the key components of the Invoice Details page.
### **Accessing the Invoice Details Page** [Skip link to [object Object]](https://docs.portone.cloud/docs/view-invoice-details\#accessing-the-invoice-details-page)
1. **Login to PortOne Admin Console**: Use your credentials to log in.
2. **Navigate to the Invoice Section**: From the side menu, select **Invoices**.
3. **Select an Invoice**:
- Browse or search for the desired invoice from the list.
- Click on the invoice number to open the details page.
### **Invoice Details Overview** [Skip link to [object Object]](https://docs.portone.cloud/docs/view-invoice-details\#invoice-details-overview)
The page is divided into two main sections:
**Invoice PDF Preview (Left Panel)**
This section provides a PDF-like preview of the actual invoice as the customer sees it. Following are the key details:
- **Bill To**: Displays the customer's name, email address, and phone number.
- **Invoice Number**: A unique identifier for the invoice (e.g., `#1718902540770`).
- **Invoice Date** and **Due Date**: Mentioned clearly for tracking payment timelines.
- **Description**: Short description of the invoice (e.g., Non-return fee).
- **Payment Details**:
- **Total Due Amount**: Shows the total amount due, with a "Pay Now" button for immediate payment.
- **Line Items**: A detailed breakdown of items/services, including:
- Item description.
- Quantity.
- Rate.
- Subtotal.
- **Taxes/Additional Charges**: Listed separately (e.g., GST).
- **Grand Total**: The final payable amount after applying taxes and discounts.
- **Custom Fields and Notes:**
- Custom fields configured for the invoice, like "Telstra Device Care".
- Additional notes (e.g., "Thanks for creating invoice").
**Admin Tools Actions (Right Panel)**
- **Send Invoice**: Re-send the invoice to the customer.
- **Download**: Generate a PDF version of the invoice for offline use or sharing.
- **Duplicate**: Quickly replicate the invoice for similar transactions.
**Custom Fields**:
- View and edit any custom fields configured during invoice creation.
**Timeline (Right Panel)**
A chronological record of all actions taken on the invoice, including:
- **Invoice Created**: Date and time when the invoice was generated.
- **Invoice Sent/Scheduled**: Timestamp for when the invoice was sent or scheduled for dispatch.
- **Payment Started/Successful**: Records the customer’s payment activities.
- **Invoice Paid**: Confirms payment completion.
- **Partial Refund/Refund**: Displays details if any refunds (partial or full) were processed.
**Additional Features**
- **Customer Support Contact Information**:
- Email and phone numbers for support inquiries are displayed at the bottom.
- **QR Code for Payment**:
- A scannable QR code for instant payment is embedded in the invoice.
- **Status Tag**:
- The current status of the invoice (e.g., **Partially Refunded**, **Paid**, **Overdue**) is prominently displayed.
**How to use the Invoice details page?**
- **Track Payment Status**: Quickly check if the invoice is paid, overdue, or refunded.
- **Manage Customer Queries**: Use the timeline to address customer concerns about invoice delivery or payment.
- **Download or Resend Invoices**: Ensure customers have access to their invoices through download or email.
- **Audit Logs**: Utilize the timeline for audit purposes to understand invoice lifecycle events.
This intuitive interface ensures seamless invoice management and enhances businesses' administrative workflow.
