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Zendesk API MCP Server

automations.js6.35 kB
import { z } from 'zod'; import { zendeskClient } from '../zendesk-client.js'; export const automationsTools = [ { name: "list_automations", description: "List automations in Zendesk", schema: { page: z.number().optional().describe("Page number for pagination"), per_page: z.number().optional().describe("Number of automations per page (max 100)") }, handler: async ({ page, per_page }) => { try { const params = { page, per_page }; const result = await zendeskClient.listAutomations(params); return { content: [{ type: "text", text: JSON.stringify(result, null, 2) }] }; } catch (error) { return { content: [{ type: "text", text: `Error listing automations: ${error.message}` }], isError: true }; } } }, { name: "get_automation", description: "Get a specific automation by ID", schema: { id: z.number().describe("Automation ID") }, handler: async ({ id }) => { try { const result = await zendeskClient.getAutomation(id); return { content: [{ type: "text", text: JSON.stringify(result, null, 2) }] }; } catch (error) { return { content: [{ type: "text", text: `Error getting automation: ${error.message}` }], isError: true }; } } }, { name: "create_automation", description: "Create a new automation", schema: { title: z.string().describe("Automation title"), description: z.string().optional().describe("Automation description"), conditions: z.object({ all: z.array(z.object({ field: z.string().describe("Field to check"), operator: z.string().describe("Operator for comparison"), value: z.any().describe("Value to compare against") })).optional(), any: z.array(z.object({ field: z.string().describe("Field to check"), operator: z.string().describe("Operator for comparison"), value: z.any().describe("Value to compare against") })).optional() }).describe("Conditions for the automation"), actions: z.array(z.object({ field: z.string().describe("Field to modify"), value: z.any().describe("Value to set") })).describe("Actions to perform when automation conditions are met") }, handler: async ({ title, description, conditions, actions }) => { try { const automationData = { title, description, conditions, actions }; const result = await zendeskClient.createAutomation(automationData); return { content: [{ type: "text", text: `Automation created successfully!\n\n${JSON.stringify(result, null, 2)}` }] }; } catch (error) { return { content: [{ type: "text", text: `Error creating automation: ${error.message}` }], isError: true }; } } }, { name: "update_automation", description: "Update an existing automation", schema: { id: z.number().describe("Automation ID to update"), title: z.string().optional().describe("Updated automation title"), description: z.string().optional().describe("Updated automation description"), conditions: z.object({ all: z.array(z.object({ field: z.string().describe("Field to check"), operator: z.string().describe("Operator for comparison"), value: z.any().describe("Value to compare against") })).optional(), any: z.array(z.object({ field: z.string().describe("Field to check"), operator: z.string().describe("Operator for comparison"), value: z.any().describe("Value to compare against") })).optional() }).optional().describe("Updated conditions"), actions: z.array(z.object({ field: z.string().describe("Field to modify"), value: z.any().describe("Value to set") })).optional().describe("Updated actions") }, handler: async ({ id, title, description, conditions, actions }) => { try { const automationData = {}; if (title !== undefined) automationData.title = title; if (description !== undefined) automationData.description = description; if (conditions !== undefined) automationData.conditions = conditions; if (actions !== undefined) automationData.actions = actions; const result = await zendeskClient.updateAutomation(id, automationData); return { content: [{ type: "text", text: `Automation updated successfully!\n\n${JSON.stringify(result, null, 2)}` }] }; } catch (error) { return { content: [{ type: "text", text: `Error updating automation: ${error.message}` }], isError: true }; } } }, { name: "delete_automation", description: "Delete an automation", schema: { id: z.number().describe("Automation ID to delete") }, handler: async ({ id }) => { try { await zendeskClient.deleteAutomation(id); return { content: [{ type: "text", text: `Automation ${id} deleted successfully!` }] }; } catch (error) { return { content: [{ type: "text", text: `Error deleting automation: ${error.message}` }], isError: true }; } } } ];

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