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tiflux_list_technical_users

Read-onlyIdempotent

Lista os atendentes, com filtro por nome, e-mail, mesa ou cliente. Use para resolver o responsible_id ao atribuir um chamado.

Bulk support: accepts desk_ids, client_ids for batched execution.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameNo
emailNo
limitNo
offsetNo
desk_idNo
desk_idsNo
client_idNo
client_idsNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A4/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, idempotentHint=true, and destructiveHint=false, covering the safety profile. The description adds bulk support details (desk_ids, client_ids) and clarifies filtering, but does not disclose pagination behavior or result format. This adds some value beyond annotations without being exhaustive.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise, two lines, with front-loaded purpose and usage. It includes bulk support guidance without unnecessary detail. Every sentence adds value.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema, the description need not explain return values. It covers purpose, filters, and bulk support. It lacks explicit mention of pagination parameters (limit/offset), but given the tool's simplicity and the presence of such parameters in the schema, it is reasonably complete for the intended use case.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

With 0% schema description coverage, the description must compensate. It explains name, email, desk_id, client_id and their plural versions as filters, which adds meaning. However, limit and offset parameters are not described; they are likely pagination but the description doesn't explicitly mention them, reducing completeness for the 8 params.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool lists technical users (atendentes) with filters by name, email, desk, or client, and specifically mentions its use case of resolving responsible_id for ticket assignment. This distinguishes it from sibling tools like tiflux_list_technical_groups or tiflux_list_requestors.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly says 'Use para resolver o responsible_id ao atribuir um chamado', giving a clear when-to-use scenario. It lacks explicit exclusions or alternatives, but the provided context is sufficient to guide an agent.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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