tiflux_create_ticket
Abre um novo chamado. Resolva desk_id e client_id antes com tiflux_list_desks e tiflux_list_clients. Identifique o solicitante por requestor_id, ou pelos campos requestor_name e requestor_email quando ele ainda não existir.
Bulk support: accepts desk_ids, client_ids, priority_ids, status_ids, services_catalogs_item_ids, requestor_ids, responsible_ids for batched execution.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"title": "<title>",
"description": "<description>"
},
"name": "tiflux_create_ticket"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| files | No | ||
| title | Yes | ||
| desk_id | No | ||
| desk_ids | No | ||
| client_id | No | ||
| followers | No | ||
| status_id | No | ||
| client_ids | No | ||
| status_ids | No | ||
| description | Yes | ||
| priority_id | No | ||
| priority_ids | No | ||
| requestor_id | No | ||
| requestor_ids | No | ||
| requestor_name | No | ||
| responsible_id | No | ||
| requestor_email | No | ||
| responsible_ids | No | ||
| requestor_telephone | No | ||
| parent_ticket_number | No | ||
| services_catalogs_item_id | No | ||
| services_catalogs_item_ids | No |