Support Case Workbench
Server Details
Add a support case follow-up
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- Status
- Unhealthy
- Uptime
- 0.0% over 38 days
- Last Tested
- Transport
- Streamable HTTP
- URL
TDQS
Scored across 1 tool
With only one tool, there is no possibility of confusion between tools. The agent will always select this tool when needed.
The single tool uses a clear verb_noun pattern ('add_ticket_comment'), which is consistent and descriptive. No conflicts exist.
A support case workbench typically requires multiple operations (create, update, list, delete cases), but only one tool is provided, making it severely inadequate for the domain.
Only a single 'add comment' tool exists, while essential operations like creating, updating, or viewing cases are missing, leaving the surface incomplete for meaningful workflow.
Tool Schema Changelog
Recent tool additions, removals, and schema changes observed during successful MCP inspections.
1 tool update
- First observed
add_ticket_comment
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Build a support case comment
- ReplyPenOAuthcom.replypen
Grounded support investigation for ReplyPen customers. Sign in with your ReplyPen account.
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