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Glama

Support Case Workbench

Server Details

Add a support case follow-up

Glama couldn't complete the latest health check. If this server requires authentication, missing or expired test credentials may be the cause. A test profile lets Glama authenticate for health checks and discover tools; it is separate from your personal connections.

If you are the author, claim ownership, then add or update a test profile under Admin → Test Profile.

Status
Unhealthy
Uptime
0.0% over 38 days
Last Tested
Transport
Streamable HTTP
URL

TDQS

B3.4/5.0

Scored across 1 tool

Disambiguation5/5

With only one tool, there is no possibility of confusion between tools. The agent will always select this tool when needed.

Naming Consistency5/5

The single tool uses a clear verb_noun pattern ('add_ticket_comment'), which is consistent and descriptive. No conflicts exist.

Tool Count1/5

A support case workbench typically requires multiple operations (create, update, list, delete cases), but only one tool is provided, making it severely inadequate for the domain.

Completeness1/5

Only a single 'add comment' tool exists, while essential operations like creating, updating, or viewing cases are missing, leaving the surface incomplete for meaningful workflow.

Tool Schema Changelog

Recent tool additions, removals, and schema changes observed during successful MCP inspections.

  1. 1 tool update
    • First observedadd_ticket_comment

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