A
licenseNot graded
qualityB
maintenanceEnables AI assistants to read and manage support conversations, including attachments and local audio transcription, and to draft, approve, send, transfer, or conclude chats with human confirmation.
1
MIT
SuperBot
Server Details
Read your SuperBot support conversations, find unanswered questions, and teach your AI new answers.
Ownership verified
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- Status
- Unhealthy
- Uptime
- 42.1% over 41 days
- OAuth
- Works in Glama
- Last Tested
- Transport
- Streamable HTTP
- URL
- ChatGPT
- –
- Claude
- SuperBot
TDQS
A4.2/5.0
Scored across 11 tools
Disambiguation4/5
Most tools have clearly distinct purposes, and descriptions actively cross-reference alternatives (e.g. get_insights vs get_support_overview, list_unanswered_questions vs list_training_gaps). A couple of pairs still sit close together — the two analytics tools and the two question-triage tools — but the descriptions make the boundaries readable.
Naming Consistency4/5
Nine of eleven tools follow a clean verb_noun pattern (add_trained_answer, get_insights, list_leads, search_knowledge, etc.). The two outliers, bare 'fetch' and 'search', deviate from the noun-suffixed convention but remain readable and unambiguous.
Tool Count5/5
Eleven tools is well within the ideal 3-15 range and each one earns its place across conversations, knowledge, analytics and leads. No redundancy or filler tools are present.
Completeness4/5
The surface covers the bot-owner lifecycle well: conversation search/fetch/list, knowledge listing/search, training addition, insights and lead listing. Minor gaps exist — no update/delete for trained answers and no lead detail or conversation-reply tool — but core workflows are workable.
Tool Schema Changelog
Recent tool additions, removals, and schema changes observed during successful MCP inspections.
11 tool updates
- First observed
add_trained_answer - First observed
fetch - First observed
get_insights - First observed
get_support_overview - First observed
list_knowledge_sources - First observed
list_leads - First observed
list_recent_conversations - First observed
list_training_gaps - First observed
list_unanswered_questions - First observed
search - First observed
search_knowledge
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