using-the-autotask-rest-api-to-manage-tickets-and-time-entries – MCP tools

search_tickets
Autotask MCP Server
Search Autotask tickets with filters for reporting and analytics. Retrieve all matching tickets or limit results with pagination options.
Apache 2.0
search_tickets
Autotask MCP Server
Search and filter Autotask tickets by company, status, assigned resources, or keywords to retrieve comprehensive data for reporting and analytics.
Apache 2.0
test_connection
Autotask MCP Server
Verify connectivity to the Autotask API to ensure data access for contract analysis, ticket tracking, and project monitoring.
Apache 2.0
test_connection
Autotask MCP Server
Verify connectivity to the Autotask API to ensure the system can access and retrieve PSA data for contract analysis, ticket tracking, and project monitoring.
Apache 2.0
create_time_entry
Autotask MCP Server
Log work hours in Autotask by entering resource details, date worked, hours completed, and activity summary for accurate time tracking.
Apache 2.0
create_ticket
Autotask MCP Server
Create new support tickets in Autotask to track customer issues, assign resources, and manage service requests with required company details and descriptions.
Apache 2.0

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