"Customer service information for Tunaiku" matching MCP tools:

• book_appointment

  qasper

  Book an appointment with a local service business. Creates a booking record and adds the appointment to the business calendar. Returns a reference number and a status field indicating the actual resulting state — 'pending' (the business reviews each booking), 'confirmed' (auto-approved by the business), or 'completed' (the business auto-finalizes). Use a dateTime returned by check_availability for the selected service so bookingStartPolicy is respected. For services with maxParticipants > 1, the start can be booked until remainingCapacity reaches 0. Read the status and statusDescription verbatim and relay them accurately: do NOT tell the customer 'confirmed' when the status is 'pending'. If the selected service has requiresCustomerAddress=true, ask the customer for their full service address before calling this tool and pass it as customerAddress. ONLY call this if the business has 'booking' in its enabledFeatures array.

  Connector

• baltimore_layers

  Data Baltimore

  List the layers of a Baltimore ArcGIS service (for discovery). Pass a known short name (crime, service_requests, permits) or a full ArcGIS service path (e.g. "311_Customer_Service_Requests_current/FeatureServer"). Omit `service` to list the known Baltimore services. Returns layer id + name to use with baltimore_query.

  Connector

• search_shop_policies_and_faqs

  okun-koneosa

  Search Okun Koneosa's shop policies and terms. Covers delivery terms, privacy policy, terms of service, the consumer right of withdrawal / returns, and company information. Use this instead of guessing when the customer asks about delivery times, shipping costs, returns, warranty or how their data is handled. Args: query: Finnish keyword, e.g. "palautus", "toimitusaika", "takuu", "toimituskulut". Leave empty to list all sections. limit: Maximum sections to return (1-20, default 5). Returns: JSON with: - sections: each with page, page_title, heading, content and url - total: how many sections matched - query: the term that was searched Notes: - Content is split by heading, so you get the relevant paragraph rather than a whole page. Always cite the `url` so the customer can read the full terms. - These are the shop's own terms. They do not override Finnish consumer law.

  Connector

• get_about

  cricket-travel

  Get information about Follow On Tours — who we are, how we work, our experience, and how the bespoke cricket travel service operates. Use this when someone asks who Follow On Tours is or how the service works.

  Connector

• complete_checkout

  Custom Blinds Shop

  Phase 2 of 2. Finalise a checkout and mint the payment link — Yoco for card payments or Ozow for instant EFT. Returns payment_url to share with the customer. Payment confirmation arrives via webhook; poll get_order afterwards to confirm paid status. Once called, the checkout is locked — use cancel_checkout to abort if the customer changes their mind before paying.

  Connector

• complete_checkout

  Custom Blinds Shop

  Phase 2 of 2. Finalise a checkout and mint the payment link — Yoco for card payments or Ozow for instant EFT. Returns payment_url to share with the customer. Payment confirmation arrives via webhook; poll get_order afterwards to confirm paid status. Once called, the checkout is locked — use cancel_checkout to abort if the customer changes their mind before paying.

  Connector

• send_reply

  DeskCrew

  Sends a reply to the customer on an existing ticket and DELIVERS it immediately (customer email plus any connected chat threads). This is not a draft and it reaches the customer. Use this once you have a final, customer-ready answer; to instead queue a reply for human approval, use the draft tool. Requires a "send"-tier credential (a draft-tier credential is refused) and the ticket must already have a customer email on file or the call is rejected. [$0.06 draft / live when trusted]

  Connector

• get_tier1_recommendations

  Tier1 IT Assessment

  Maps only stable Tier1 finding identifiers to approved Tier1 services and public resources. Call after a Tier1 score or email-domain check. Do not submit prose, URLs, customer information, or invented identifiers. This tool performs no arbitrary fetching, makes no contact request, changes nothing, and stores nothing.

  Connector

• create_ticketcomments

  ProWoDo

  Add a comment to a ticket. DEFAULT is an INTERNAL note (is_internal=true): team-only, NOT shown to the customer. To reply visibly to the customer pass is_internal=false — the comment then appears on the customer's public ticket page. Draft internally first; make it public deliberately. Each comment carries app_url, an INTERNAL deep link to the ticket's task drawer — do not hand it to the customer; use the ticket's public_url (from retrieve_ticketsubmissions) for a customer-facing link.

  Connector

• get_about

  Follow On Tours

  Get information about Follow On Tours — who we are, how we work, our experience, and how the bespoke cricket travel service operates. Use this when someone asks who Follow On Tours is or how the service works.

  Connector

• get_service_packages

  Clutch.co

  Use this tool when the user wants to see service packages with fixed pricing and scope for a specific type of service. This tool returns standardized packages offered by service providers, including pricing tiers, deliverables, and delivery timelines. Do NOT use this tool for custom project questions (e.g. "How much would it cost to build a custom app?"). It only returns providers' pre-defined, fixed-price packages, not a quote tailored to a specific project; use recommend_service_providers for those needs instead. Examples: - "Show me SEO packages" -> service="SEO" - "What web design packages can I get for $5,000?" -> service="Web Design", budget=5000 - "Marketing packages from agencies in New York" -> service="Digital Marketing", location="New York" Use `page`/`limit` for pagination.

  Connector

• get_my_reservation

  Bandago Van Rentals

  Self-service lookup of a customer's own reservation. Requires BOTH the confirmation number AND an email that matches the reservation (renter or cardholder). Returns customer-facing details only: status, vehicle, pickup/return dates, locations, and totals. Use this to answer 'what are my dates / where do I pick up / what did I book'. For changing or cancelling, point the customer to the VIP program. Does NOT expose internal notes or staff fields — use lookup_reservation (admin) for full staff detail.

  Connector

• provision_test_card

  TestMyVibes

  Issues a single-use Stripe-Issuing virtual card hard-capped at fundedUsd, billed at funded + 25% markup + $2 service fee. PAN + CVC are returned ONCE in the response and TMV never persists them. Card auto-freezes 24h after creation. In sandbox mode (test key) cards auth only against Stripe test-mode merchants, perfect for verifying customer checkout flows without real money. Charged in credits at 1 credit = $0.10 (so a $10 funded card costs ~125 credits all-in). Provisioning fee absorbed into the markup.

  Connector

• check_eligibility

  Quotor — Home & Auto Insurance Quotes

  Confirm whether Libertas can quote and bind insurance for the customer in their state. Call this first — before collecting any personal details — when the customer asks about insurance prices, switching carriers, or shopping for coverage. State is supplied automatically from the request context (the platform's location consent flow); you don't need to ask the customer for state to call this. Returns whether quoting is available, whether binding is available, and a plain-language explanation the customer can read.

  Connector

• contract_send

  shiply

  Send a draft contract to the customer. Validates all 8 fields are non-empty, computes content_hash, flips project to contract_sent, fires the customer email. Same handler works for amendment drafts — sending an amendment does not move project state.

  Connector

• book_window_cleaning

  Sonlight Window Cleaning

  Reserve a REAL calendar slot with Sonlight Window Cleaning. The customer immediately receives an SMS + email confirmation and a technician arrives at the chosen time. Payment is collected after service. Nothing is charged at booking. ALWAYS confirm name, phone, address, selected services, date, and time with the user before calling this. Requires a prior get_quote for the same address (prices are re-validated server-side).

  Connector

• updateCustomer

  mcp

  Update a customer Replaces mutable fields on a customer record — two-way CRM sync friendly (push changes from your system of record). Pass service_area_id="" to clear the service area. Address fields (including latitude/longitude) live under the nested `address` object.

  Connector

• get_dealer

  OpenDealer MCP Server

  Get comprehensive information about a specific dealership. Returns Google-enriched dealer knowledge optimized for assistants: • Name, address, phone, website • Google rating, review count, hours, business status • Inventory count and OpenDealer profile links • Contact points for sales / customer service Use this when a shopper asks "tell me about X dealership" or needs hours/ratings for a known dealer. Prefer a slug from dealers_near or search results. CRITICAL: Only use URL fields from the response (website, urls.*). NEVER invent or construct URLs.

  Connector

• get_status

  Soren

  FREE. Service health and how recently the data was refreshed. Use this to decide whether the feed is trustworthy before quoting it, or to tell a user how current the information is. Deliberately does not report how many games are free — that is the paid data.

  Connector

• create_checkout

  Custom Blinds Shop

  Phase 1 of 2 in the purchase flow. Convert a cart (or inline items + customer) into a checkout. Customer name, email, and phone are required. Returns checkout_id. No payment link is minted yet — call complete_checkout for that. Use update_checkout to correct customer details before finalising.

  Connector