"Understanding MCP for IDA" matching MCP servers:

Provides MSP support tools (ticket search, draft response, KB search, update) with a deterministic security guardrail that refuses to draft responses for security tickets based on content scanning, even if mislabeled.

An MCP-compliant server that enables AI assistants like Claude Desktop to access and analyze Intercom support tickets with full conversation history.

Connects AI assistants to GLPI service desks so they can manage tickets, ITIL objects (problems and changes), assets, knowledge base articles, users, rules and webhooks through natural language. Works with GLPI 10 and 11 via REST API v1 and the GLPI 11 API v2, with read-only and delete guards, idempotent creates, and support for both local (stdio/HTTP) and hosted OAuth deployments.

MCP gateway for GREEN-API WhatsApp that lets AI agents send messages, manage instances, and receive notifications via WhatsApp using the Model Context Protocol.

MCP server for Twilio communications, enabling SMS/MMS sending, message listing, outbound calls, and phone number lookup.

MCP server for the HubSpot CRM API with tools for managing contacts, companies, deals, tickets, and CRM workflows. Generated with MCPForge. Sensitive operations can be protected with permissions, audit logs, and approval workflows.

Enables AI clients to securely access and query Microsoft Dynamics 365 data through natural language, supporting data analysis, reporting, and business workflows.

Enables Claude to interact with WhatsApp Business for reading, searching, and sending end-to-end encrypted messages. It supports conversation management, message summarization, and action item tracking while maintaining data privacy through a local private key and a user-controlled Neon database.

MCP server for ConnectWise PSA (Manage) enabling ticket management, time entry, and read-only lookups of companies, contacts, and configurations with role-based access control and bring-your-own-API-keys support.

A remote MCP server for Zammad, enabling ticket management, search, and OAuth authentication.

Zendesk MCP Pack for managing tickets, users, and organizations via OAuth.

MCP server for Sendbird chat infrastructure, enabling AI agents to provision users, create channels, fetch history, send admin messages, and moderate users via 5 tools.

Web-based feedback collection tool for MCP environments with Markdown, Mermaid charts, and image upload support.

Exposes the BizRatings CSAT/NPS customer-survey API for ConnectWise partners as MCP tools.

Enables AI clients to list, inspect, triage, and update support tickets via MCP tools, with a mocked dataset designed for swapping in real ticket sources later.

Enables AI assistants to interact with a Five9 cloud contact center, allowing users to monitor calls, manage campaigns and agents, run reports, and build IVR flows through natural language.

Local Node/TypeScript MCP server for read-only Chatwoot analytics, providing tools to list accounts, scopes, cache sync status, and conversation volume metrics.

Model Context Protocol (MCP) server for Zendesk Support that connects AI agents to 14 ticket tools including create, search, assign, close, comments, and metrics.

Enables managing a company's Reclame Aqui complaints using the Company Area account, including listing complaints, reading details, checking reputation, and replying to consumers.

MCP server for Syncro MSP that enables managing customers, tickets, assets, contacts, and invoices through a decision tree architecture for efficient tool navigation.