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  • F
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    Provides MSP support tools (ticket search, draft response, KB search, update) with a deterministic security guardrail that refuses to draft responses for security tickets based on content scanning, even if mislabeled.
    5
    -
  • A
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    quality
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    Enables semantic search and analysis of customer support tickets. Provides tools to search tickets, analyze the dataset, and retrieve individual tickets using natural language.
    3
    MIT
  • A
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    A prompt-injection-aware MCP server demonstrating guardrails for agentic tool use, including permission tiers, untrusted-content quarantine, and heuristic injection detection, with a fictional ticket-triage assistant.
    5
    MIT
  • A
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    Enables MCP clients to interact with Zammad tickets, articles, search and replies under each caller's own permissions, using either a static token or SSO/OIDC per-user mode.
    1
    MIT
  • A
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    quality
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    maintenance
    A Model Context Protocol (MCP) server that connects LLMs to the Zendesk Support & Help Center APIs — with per-user OAuth 2.1 PKCE authentication and fine-grained tool visibility controls.
    53
    1,433 npm
    12
    MIT
  • F
    license
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    quality
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    Enables interaction with Pega case operations through a metadata-driven tool layer, allowing users to fetch, update, and manage cases. It supports standard Pega actions such as retrieving case details, attaching documents, and submitting case actions via API.
    6
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  • A
    license
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    Enables comprehensive management of Zendesk tickets, comments, and Help Center articles through tools for searching, creating, and updating content. It includes specialized prompts for ticket analysis and response drafting to streamline support workflows.
    7
    1
    Apache 2.0
  • A
    license
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    quality
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    Enables AI-powered ticket analysis and comprehensive Zendesk API integration via the Model Context Protocol, supporting both API token (CLI) and OAuth 2.1 (web) authentication modes.
    55
    314 npm
    5
    MIT
  • A
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    quality
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    maintenance
    An MCP server that exposes three tools to analyze call transcripts for business intelligence, score leads 0-100 with hot/warm/cold classification, and diagnose n8n workflow errors with root cause analysis and proposed fixes.
    3
    MIT
  • A
    license
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    quality
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    An MCP server that provides operational tooling over the Zendesk Support API — ticket triage, SLA monitoring, agent workload analysis, and system health audits.
    11
    1
    MIT
  • A
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    quality
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    maintenance
    MCP server providing 1:1 tool parity with Arcade.dev's HubSpot Conversations API toolkit, enabling reading and sending conversation messages, managing threads, inboxes, channels, and custom channels from any MCP client.
    24
    12 npm
    MIT