"Retrieving information from document directory with search and memory capabilities" matching MCP servers:

Enables Claude and other LLMs to perform enterprise business operations through natural language, such as customer management, device eligibility checks, compliance reviews, invoice lookups, and support case creation, while hiding the underlying technologies and service integrations.

Enables LLMs to search and retrieve Autotask tickets, companies, and contacts using advanced semantic search and AI-powered reranking.

Run free live audience Q&A and polls from your agent: start an AskOne room, add and launch a poll, approve or hide questions and mark them answered, close the room, then read the questions as a FAQ draft and get the results. Free AI moderation. Uses an organization API token from askone.org

Enables AI assistants and signed-in support staff to search and read customer tickets, add internal notes, issue refunds under per-scope and per-customer limits, and export ticket data over a remote, OAuth-protected Streamable HTTP endpoint. Tool lists, resources, prompts, and write operations are gated by bearer tokens and audience-bound scopes so that refund and export actions stay bounded.

Get live UK 3D printing prices for your own STL/3MF/STEP files or Printables and Thingiverse models, with a checkout link. Also finds mail-in electronics repair prices and checks order or repair progress.

Enables AI clients to list, inspect, triage, and update support tickets via MCP tools, with a mocked dataset designed for swapping in real ticket sources later.

Enables MCP clients to list, create, and update support tickets, classify them by category, priority, and sentiment, detect duplicates, and answer queue questions using retrieval-augmented LLM tools.

Enables AI agents to search, fetch, create, update, comment on, and resolve ServiceNow incidents using the caller's own bearer token, so all actions respect the token owner's ServiceNow ACLs.

Enables AI-driven customer support ticket processing, including classification, response generation, and automated email sending and Google Sheets logging.

A lightweight MCP server that enables AI agents to retrieve customer support ticket information from an in-memory datastore via SSE.

Enables AI agents to prompt users for input directly within the chat UI using MCP's elicitation capabilities, allowing for interactive multi-turn conversations without leaving the conversation interface.

Provides MSP support tools (ticket search, draft response, KB search, update) with a deterministic security guardrail that refuses to draft responses for security tickets based on content scanning, even if mislabeled.

Enables AI agents to manage DokuTrak document requests, including creating and sending requests, chasing rejected files, checking status, and downloading collected documents.

Enables reading Apple App Store customer reviews, publishing developer responses, and deleting them via the App Store Connect API with a narrow Customer Support role.

A small MCP server that lets AI agents create, search, and update ServiceNow incidents through the Table API.

Enables small-business AI assistants to answer customer questions about hours, offerings, FAQs, staff, and booking from a single business.yaml config, with industry-specific tools and guardrails.

Enables investigating delayed e-commerce orders by searching orders, retrieving order context, diagnosing delay causes, and recommending resolutions through natural language.

Routes tasks from AI agents to human workers via webhook providers with smart matching, fallback chains, and proof-of-completion tracking.

Enables semantic search and analysis of customer support tickets. Provides tools to search tickets, analyze the dataset, and retrieve individual tickets using natural language.

Read-only MCP server for querying Creatio support cases and related entities via OData API, with entity allowlist and row limits for safe access.

Exposes the customer-support tool registry over stdio so Claude Desktop or Claude Code can look up customers and orders, track shipments, search help-center articles, update shipping addresses, issue policy-checked refunds and escalate to a human. It reuses the same pydantic validation, ownership and refund policy, approval gate and audit logging as the HTTP agent, with the customer identity taken from server configuration rather than the model.

Enables AI assistants to answer customer questions from a shop's own product catalog, FAQs, and policy documents, with read-only access and cited answers.

Enables AI agents to search, browse, and retrieve articles from the Wealthsimple Help Center via 7 typed tools (search, taxonomy, article retrieval) using the public Zendesk API.

MCP server for managing and composing customer replies for a phone and computer repair shop, with built-in templates and WhatsApp link generation. Supports Arabic and English.

MCP server for the Nimbus helpdesk that enables an AI assistant to manage support tickets, search cases, escalate issues, send responses, and track SLA compliance.

MCP server that authenticates via browser session cookies to access Zendesk's REST API without API tokens, supporting reads and writes with agent permissions.

Enables AI agents to perform helpdesk tasks over MCP, including ticket management, knowledge base search, and reply drafting, with optional pay-per-action USDC settlement and human approval workflows.

MCP server for ManageEngine ServiceDesk Plus that lets AI agents list, search, create, update, and manage help desk tickets and technical notes in real-time.

Manage WhatsApp Business templates and send messages from Claude, ChatGPT, Cursor, VS Code Copilot, or any MCP-compatible client — powered by the Meta Cloud API.

Enables AI assistants like Cursor to manage customer support tickets in SQLite through MCP tools, supporting creation, retrieval, search, and updates via natural language.