"How to build your own knowledge base" matching MCP servers:

Enables semantic search over knowledge-base articles and listing of sample support tickets using MCP tools.

Exposes read-only knowledge base articles on returns, warranty and shipping policies alongside tools that search, retrieve and create real support tickets. This lets an LLM agent ground its answers in store policy without inventing information, and act on actual ticket data rather than simulated records.

MCP server for SolarWinds Service Desk (SWSD/Samanage) enabling reading and modifying tickets, comments, knowledge-base articles, and more via each user's own API token.

Connects Claude to your Freshservice ITSM instance, enabling management of tickets, changes, assets, knowledge base, and more through natural language.

Demonstrates Agent 365's bring-your-own-MCP flow by enabling natural-language search of a Zava IT support knowledge base, retrieval of support ticket statuses, and creation of new support tickets.

Connect to SparrowDesk using MCP and manage your tickets, knowledge base and more.

Enables to build and query a knowledge base with retrieval-augmented generation, supporting document ingestion, hybrid search, and live data integration from external APIs via MCP tools.

Gives Claude access to your Help Scout knowledge base for listing collections, articles, and searching content.

An MCP server that wraps the TeamDynamix Web API, enabling AI assistants to search tickets, manage assets, query the knowledge base, and look up people in your TDX instance.

Run free live audience Q&A and polls from your agent: start an AskOne room, add and launch a poll, approve or hide questions and mark them answered, close the room, then read the questions as a FAQ draft and get the results. Free AI moderation. Uses an organization API token from askone.org

Provides ServiceNow ITSM tools (incidents, knowledge, CMDB, user lookups) to AI agents, with an evaluation harness that measures tool-selection accuracy, task completion, and latency.

Enables fetching and analyzing Zendesk support tickets and Help Center articles for trend analysis, knowledge base management, and drafting new articles.

Enables AI assistants to answer customer questions from a shop's own product catalog, FAQs, and policy documents, with read-only access and cited answers.

Enables AI agents to perform helpdesk tasks over MCP, including ticket management, knowledge base search, and reply drafting, with optional pay-per-action USDC settlement and human approval workflows.

Enables AI agents to create, query, search, and manage Movidesk tickets directly via natural language.

A production-grade MCP server for Zendesk that provides ticket management, search, user/group operations, and knowledge base access with support for local stdio and remote HTTP transports, authentication via API keys or OAuth, and multi-tenancy.

Connects AI assistants to your Zendesk account with 14 curated tools for managing tickets, users, organizations, and help center articles, running locally with no third-party services.

A Model Context Protocol (MCP) server that connects AI assistants like Claude to your Chatwoot instance. Manage customer conversations, read messages, send replies, and filter by date ranges -- all through natural language.

Enables local MCP clients to interact with the Superchat public API, supporting contact search, conversation management, notes, exports, and message sending using your own API key.

Enables MCP clients to interact with Zammad tickets, articles, search and replies under each caller's own permissions, using either a static token or SSO/OIDC per-user mode.