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qualityD
maintenanceEnables interaction with Zendesk to manage tickets, retrieve ticket fields, comments, and priority based on SLA, as well as get unsolved tickets by agent name.
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"Automating Task Assignment Based on Priority with Reshuffling Capabilities" matching MCP servers:
- AlicenseAqualityBmaintenanceEnables AI agents to prompt users for input directly within the chat UI using MCP's elicitation capabilities, allowing for interactive multi-turn conversations without leaving the conversation interface.1261MIT
- FlicenseAqualityBmaintenanceProvides MSP support tools (ticket search, draft response, KB search, update) with a deterministic security guardrail that refuses to draft responses for security tickets based on content scanning, even if mislabeled.5
- FlicenseAqualityCmaintenanceSimulates a multi-tenant customer support backend with tools for profile, order, ticket, and refund management, demonstrating security controls like tenant isolation, role-based access, and input validation.6
- AlicenseAqualityAmaintenanceMCP server for Zammad that focuses on workflows the standard Zammad API tooling does not cover well — primarily shared drafts with strict reply-HTML validation, fresh signature rendering and German-localised quote blocks.311MIT
- AlicenseAqualityDmaintenanceEnables AI assistants to send template-based SMS messages through EngageLab. Supports multiple recipients and template parameters via a single tool.16MIT
- AlicenseAqualityDmaintenanceEnables AI assistants to manage PagerDuty incidents, view alerts, and check on-call schedules with both read-only and write operations.9Apache 2.0
- FlicenseAqualityCmaintenanceProtects AI support tools with Descope JWT authentication and scope-based authorization, enabling secure customer support operations like refunds with granular access control.63
- AlicenseAqualityBmaintenanceEnables full CRUD operations on Zendesk admin configurations like triggers, automations, macros, views, SLA policies, groups, ticket fields, forms, and webhooks, with a preview-confirm guard for destructive changes.54189MIT
- AlicenseAqualityCmaintenanceA local MCP server that enables searching, reading, creating, updating, and commenting on NinjaOne tickets through natural language.11MIT
- AlicenseAqualityDmaintenanceMCP Server for automated conversational phone calls using Asterisk with Speech-to-Speech capabilities, allowing users to make phone conversations as easily as writing a prompt.9126MIT
jitbit-helpdesk-mcpofficial
AlicenseAqualityDmaintenanceAn MCP server that lets AI assistants search and read support tickets from Jitbit Helpdesk. Works with both SaaS and on-premise installations.3502MIT- FlicenseBqualityBmaintenanceConnects AI clients to retail customer, inventory, sales, order, and support capabilities through the Model Context Protocol.31
- FlicenseBqualityCmaintenanceEnables AI assistants to interact with Zoho Field Service Management, allowing operations on work orders, requests, contacts, and more via natural language.24
- AlicenseBqualityDmaintenanceModel Context Protocol server that enables AI assistants to query and analyze project feedback and bug reports from FeedbackBasket projects, with filtering by category, status, sentiment, and search capabilities.414MIT
- FlicenseBqualityDmaintenanceEnables interactive feedback collection through a web interface with support for image uploads, extended timeout handling, and offline reconnection capabilities for long-running AI conversations.2
- AlicenseCqualityBmaintenanceA FastMCP-based server that exposes the Jelly API as MCP tools, enabling management of conversations, labels, contacts, drafts, and more through natural language.38MIT
- FlicenseDqualityDmaintenanceProvides AI agents live access to a DMTicket workspace for managing contacts, conversations, messages, tags, broadcasts, sequences, flows, triggers, and webhooks, enabling reading, segmenting, messaging, and automating tasks.100
flowvenue-mcp-serverofficial
Alicense-qualityBmaintenanceConversational business process runtime for AI agents with workflow orchestration, enterprise operations, KPI exploration, and process management capabilities.4Apache 2.0
selectic-mcpofficial
Alicense-qualityAmaintenanceEnables AI assistants to call, text, and email businesses on your behalf, read back transcripts, recordings, and replies.42MIT