"An overview of knowledge graphs and their applications" matching MCP servers:

An MCP server for managing tickets and meetings with CRUD operations, backed by PostgreSQL, and includes a REST API and React frontend.

Run free live audience Q&A and polls from your agent: start an AskOne room, add and launch a poll, approve or hide questions and mark them answered, close the room, then read the questions as a FAQ draft and get the results. Free AI moderation. Uses an organization API token from askone.org

Enables semantic search over knowledge-base articles and listing of sample support tickets using MCP tools.

Exposes read-only knowledge base articles on returns, warranty and shipping policies alongside tools that search, retrieve and create real support tickets. This lets an LLM agent ground its answers in store policy without inventing information, and act on actual ticket data rather than simulated records.

Get live UK 3D printing prices for your own STL/3MF/STEP files or Printables and Thingiverse models, with a checkout link. Also finds mail-in electronics repair prices and checks order or repair progress.

Enables MCP clients to retrieve canonical company overview, design-partner program offer, and FAQ content, and to submit design-partner applications to the hosted endpoint.

Enables AI-driven customer support ticket processing, including classification, response generation, and automated email sending and Google Sheets logging.

Provides ServiceNow ITSM tools (incidents, knowledge, CMDB, user lookups) to AI agents, with an evaluation harness that measures tool-selection accuracy, task completion, and latency.

MCP server for sending SMS messages via Twilio and checking their delivery status through MCP tools.

Routes tasks from AI agents to human workers via webhook providers with smart matching, fallback chains, and proof-of-completion tracking.

Enables fetching and analyzing Zendesk support tickets and Help Center articles for trend analysis, knowledge base management, and drafting new articles.

Enables semantic search and analysis of customer support tickets. Provides tools to search tickets, analyze the dataset, and retrieve individual tickets using natural language.

MCP server for the Nimbus helpdesk that enables an AI assistant to manage support tickets, search cases, escalate issues, send responses, and track SLA compliance.

Enables Claude and any other MCP client to place and control voice calls, run conferences, stream call audio to AI agents, build IVRs, read call records and recordings, manage phone numbers, SIP trunks, applications, sub-accounts and billing, and send SMS/MMS/RCS on a Vobiz account. Calling, messaging and account changes stay off until explicitly enabled, with every write confirmed, rate-limited and idempotent.

Enables AI agents to perform helpdesk tasks over MCP, including ticket management, knowledge base search, and reply drafting, with optional pay-per-action USDC settlement and human approval workflows.

Enables monitoring, reporting, and resolving of customer support tickets through a set of read-oriented tools and a human-approved status update, using synthetic data generated locally via Ollama and stored in BigQuery.

Enables an AI agent to look up products by exact ID or browse them by collection, and to check an order's status with each line item resolved to its full product details in a single call. Returns structured JSON with pricing, stock, and shipping data, and surfaces graceful error results for unknown IDs.

A production-grade MCP server for Zendesk that provides ticket management, search, user/group operations, and knowledge base access with support for local stdio and remote HTTP transports, authentication via API keys or OAuth, and multi-tenancy.

Enables querying pre-built Metabase cards for QMSCloud reporting, allowing retrieval of ticket summaries and other reports via natural language through AnythingLLM.

An MCP server that enables AI agents to send SMS, MMS, and WhatsApp messages, manage contacts, lists, and webhooks, and explore the Kudosity API through natural language.

MCP server for SolarWinds Service Desk (SWSD/Samanage) enabling reading and modifying tickets, comments, knowledge-base articles, and more via each user's own API token.

MCP server for AI-native L1 support: triages tickets, answers from a knowledge base, escalates to L2 via Telegram/GitHub, and manages feedback, with a LangGraph workflow and safety guardrails.

A production-ready MCP server that turns any MCP-compatible AI assistant into an AI-powered ServiceNow Incident Management Assistant, exposing incidents, users, CMDB records, and knowledge articles through validated tools.

MCP server to manage GestSup tickets via an LLM, with tools for creating, reading, commenting, and searching tickets.

Salesforce AgentForce as a traversable MCP knowledge graph. 40 nodes covering Einstein Trust Layer, Agent Topics, Actions, Data Cloud, and Resolution Criteria. 11x fewer tokens than RAG. Free: uvx ckg-agentforce

Enables an AI agent to act as first-line customer support on top of Microsoft Dynamics 365 / Dataverse, reading incoming synced emails, looking up contacts and published knowledge articles, and drafting HTML-safe replies or escalating to a human as a Case. Runs draft-only by default with safeguards against prompt injection, duplicate replies, and unsafe recipients.

An MCP server for Freshdesk that identifies which tickets actually need a reply, and provides tools to read, draft, and respond to tickets while respecting your account's custom statuses.

A ServiceNow MCP server that enables natural language management of incidents via the Table API, with tools to create, read, update, search, comment on, and resolve incidents.

Integrates the Tidio customer service platform with LLMs, enabling management of conversations, contacts, tickets, and operators through natural language.

Enables MCP clients to read a Mercado Livre seller's account, listings, questions, orders and daily visits, and to perform a small set of changes such as updating a listing, uploading an image, or answering a buyer question. Write operations return a preview of the exact request unless explicitly confirmed.