"An introduction to prompt engineering" matching MCP servers:

Enables AI agents to prompt users for input directly within the chat UI using MCP's elicitation capabilities, allowing for interactive multi-turn conversations without leaving the conversation interface.

Provides ServiceNow ITSM tools (incidents, knowledge, CMDB, user lookups) to AI agents, with an evaluation harness that measures tool-selection accuracy, task completion, and latency.

MCP server for the Nimbus helpdesk that enables an AI assistant to manage support tickets, search cases, escalate issues, send responses, and track SLA compliance.

A prompt-injection-aware MCP server demonstrating guardrails for agentic tool use, including permission tiers, untrusted-content quarantine, and heuristic injection detection, with a fictional ticket-triage assistant.

An MCP server that enables AI agents to send SMS, MMS, and WhatsApp messages, manage contacts, lists, and webhooks, and explore the Kudosity API through natural language.

MCP server to manage GestSup tickets via an LLM, with tools for creating, reading, commenting, and searching tickets.

An MCP server for Freshdesk that identifies which tickets actually need a reply, and provides tools to read, draft, and respond to tickets while respecting your account's custom statuses.

Official remote MCP server for Lobby, the bilingual AI receptionist. Five free no-auth tools: business phone scripts and IVR menus (English + Mexican Spanish), ElevenLabs agent system prompts, missed-call cost math, and a hire-a-receptionist verdict.

An MCP server that enables full CRUD operations for Intercom Help Center articles, including support for multilingual content and state management. It allows users to list, retrieve, create, and update articles through natural language commands in MCP-compatible clients.

Enables controlling an Instagram account through natural language, including posting photos, reels, and carousels, reading insights, managing comments and DMs, and handling ads and events.

An MCP server that provides an interface to the Copper CRM API for managing contacts, companies, activities, and opportunities. It enables users to search for people, log meetings or notes, and track sales deals directly through MCP-compatible clients.

An MCP server for SuperOps PSA/RMM, enabling MSPs to manage tickets, assets, clients, and field technician operations through SuperOps's API.

An MCP server that enables AI assistants to access Sprout Social data including analytics, publishing, messages, and listening through a standardized interface.

An MCP server that exposes the full Gorgias helpdesk API to AI assistants, enabling ticket management, analytics, and customer operations through natural language.

MCP Server for automated conversational phone calls using Asterisk with Speech-to-Speech capabilities, allowing users to make phone conversations as easily as writing a prompt.

An MCP server that exposes governed CXone WFM Intraday tools to an AI assistant, enabling real-time analyst workflows like risk assessment and SLA recovery using synthetic data.

Enables Claude to manage customers and support tickets through database-backed CRUD tools, contextual customer and knowledge resources, and a reusable ticket-triage prompt.

An MCP server that lets AI assistants search and read support tickets from Jitbit Helpdesk. Works with both SaaS and on-premise installations.

An MCP-compliant server that enables AI assistants like Claude Desktop to access and analyze Intercom support tickets with full conversation history.

A versatile MCP server providing tools for arithmetic operations, n8n webhook integration, and access to a customer support playbook resource. It also includes specialized prompt templates for converting webinar transcripts into engaging blog posts.