"An exploration of software project management principles and practices" matching MCP servers:

Enables configuration of Jira Service Management Cloud via natural language, supporting request types, custom fields, forms, and more.

MCP server for Cognigy.AI - 132 tools that let Claude, Cursor & other AI assistants build, configure, test & operate conversational AI agents via the Model Context Protocol.

An MCP server for managing tickets and meetings with CRUD operations, backed by PostgreSQL, and includes a REST API and React frontend.

Remote MCP server for fetching order status and checking refund eligibility, built with FastMCP, FastAPI, and MySQL.

Exposes a churn risk model, a support ticket classifier, and a retrieval-augmented policy Q&A pipeline as callable MCP tools. Enables any MCP-aware AI client to orchestrate all three capabilities within a single conversation.

Enables interaction with the Huntress SAT API to manage security awareness training, including learners, phishing campaigns, and training assignments. It supports OAuth2 authentication and optional role-based access control for secure organizational management.

Enables an AI to perform customer support workflows by looking up customers, retrieving orders, and creating support tickets through MCP tools.

Enables AI-driven customer support ticket processing, including classification, response generation, and automated email sending and Google Sheets logging.

Bridges LLMs with enterprise IT operations by resolving user intents via Dataverse, creating ServiceNow service requests, and triggering Azure Automation Webhooks.

Enables eBay sellers to manage inventory, view orders, handle messages, and browse listings through AI assistants using eBay seller APIs.

Enables AI agents to discover and call Xyte's device management API endpoints with typed validation, supporting fleet investigation, ticket management, and routine operations through natural language.

Provides ServiceNow ITSM tools (incidents, knowledge, CMDB, user lookups) to AI agents, with an evaluation harness that measures tool-selection accuracy, task completion, and latency.

Routes tasks from AI agents to human workers via webhook providers with smart matching, fallback chains, and proof-of-completion tracking.

Enables fetching and analyzing Zendesk support tickets and Help Center articles for trend analysis, knowledge base management, and drafting new articles.

Enables semantic search and analysis of customer support tickets. Provides tools to search tickets, analyze the dataset, and retrieve individual tickets using natural language.

Enables AI agents to manage a fictional B2B workspace SaaS (Tessera) with tools for ticketing, invoicing, customer management, and trial extensions, featuring a human-in-the-loop confirm pattern for safety.

MCP server for the Nimbus helpdesk that enables an AI assistant to manage support tickets, search cases, escalate issues, send responses, and track SLA compliance.

Enables AI agents to perform helpdesk tasks over MCP, including ticket management, knowledge base search, and reply drafting, with optional pay-per-action USDC settlement and human approval workflows.

Enables monitoring, reporting, and resolving of customer support tickets through a set of read-oriented tools and a human-approved status update, using synthetic data generated locally via Ollama and stored in BigQuery.

Simulates a multi-tenant customer support backend with tools for profile, order, ticket, and refund management, demonstrating security controls like tenant isolation, role-based access, and input validation.