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wiz0floyd

best-practices-mcp

by wiz0floyd

Server Configuration

Describes the environment variables required to run the server.

NameRequiredDescriptionDefault
SN_INSTANCE_URLNoServiceNow instance URL. Defaults to https://mynow.servicenow.com.https://mynow.servicenow.com

Capabilities

Features and capabilities supported by this server

CapabilityDetails
tools
{
  "listChanged": true
}

Tools

Functions exposed to the LLM to take actions

NameDescription
servicenow_searchA

Search ServiceNow's public best-practices library (mynow.servicenow.com) across Knowledge, Best Practices, Developer Portal docs, and other indexed content. No authentication required. Leave contentType unset to search all sources; use the 'table' field on prior results to discover valid contentType filter values. A natural-language content-type cue in the query itself (e.g. 'stream connect best practices') is detected and routed to that contentType filter automatically, with the cue phrase removed from the search text — see the response's searchedQuery/detectedContentType fields for what was actually searched. Set contentType explicitly to override this detection. contentType filtering only applies to a small fixed raw page, not the full corpus — if that filter would return nothing despite real matches existing (totalResults > 0), the response falls back to unfiltered results and sets contentTypeFilterDegraded/note rather than silently returning empty.

servicenow_list_content_typesA

List content-type values for servicenow_search's contentType filter: raw internal table identifiers (e.g. 'u_hi_kb_knowledge_gsdr') paired with their human-readable label. These cannot be guessed from standard ServiceNow table names (e.g. 'kb_knowledge' is wrong) — a wrong guess silently returns zero results instead of erroring. Backed by a cache built from real search traffic plus a warm-up sweep on first use or once the cache is more than 6 hours old; set refresh to force a fresh sweep.

Prompts

Interactive templates invoked by user choice

NameDescription

No prompts

Resources

Contextual data attached and managed by the client

NameDescription

No resources

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