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wati-io

WhatsApp MCP Server

by wati-io

assign_operator

Assign an operator to a WhatsApp conversation. Provide the target (phone number or conversation ID) and optionally the operator's email, or leave email empty to assign to the bot.

Instructions

Assign an operator to a WhatsApp conversation. Pass no email (or null) to assign to the bot.

Args:
    target: Phone number or conversation ID
    assignee_email: Operator's email address (null = assign to bot)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
targetYes
assignee_emailNo
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description carries full burden. It discloses that null assigns to bot, an important behavioral detail, but lacks information on side effects, permissions, or reversibility of the assignment.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences plus an Args list, highly concise and front-loaded with essential information, no irrelevant content.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple mutation tool without output schema, the description adequately covers parameters and key behavior, though it could mention error cases or return values for completeness.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 0%, so description compensates by clarifying 'target' as phone number or conversation ID and 'assignee_email' as operator email with null for bot, adding significant meaning beyond the schema's type and title.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'assign' and resource 'operator to WhatsApp conversation', and distinguishes from sibling tools like 'add_contact' or 'assign_contact_teams' that operate on different resources.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description specifies when to use the tool (assign an operator to a conversation) and provides a specific case (null for bot assignment), but does not explicitly state when not to use it or mention alternatives among sibling tools.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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