Salesforce Commerce Cloud Agentic MCP
Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Instructions
Guidance the server publishes about itself, which clients place ahead of the tool catalog so the model reads it before choosing anything.
This server publishes no instructions, or was last inspected before Glama recorded them.
Capabilities
Features and capabilities supported by this server
Protocol revision2025-11-25
| Capability | Details |
|---|---|
| tools | {} |
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
| sf_order_itemsA | [INSTRUCTIONS] Retrieves OrderItem records for a specific order. Returns product name, quantity, unit price, total price, and description per line item. Use when the user asks "what is in this order?", needs to review order composition, or wants to verify pricing before activation. Get all line items of a specific Salesforce order — products, quantities, unit prices, and total prices per item. [READ-ONLY] |
| sf_orders_by_statusA | [INSTRUCTIONS] Filters Order records by Status field, sorted by total amount descending. Use for order management: "how many draft orders need activation?", "show all activated orders", or for revenue analysis by order status. Get Salesforce orders filtered by status (Draft or Activated) for order management and fulfillment tracking. [READ-ONLY] |
| sf_pricebook_entriesA | [INSTRUCTIONS] Retrieves PricebookEntry records for a specific price book. Returns product name, product code, unit price, currency, and active status. Price book entries define the actual price of a product in a specific context (channel, region, tier). Use to check pricing, compare across price books, or verify product availability in a specific price book. Get all product price entries within a specific price book — products with their unit prices and active status. [READ-ONLY] |
| sf_products_by_familyA | [INSTRUCTIONS] Filters active Product2 records by the Family field. Returns products within a category (e.g., "Hardware", "Software", "Services"). Use when the user asks about products in a specific category, wants a category-level view, or needs to browse the catalog by family. Get all active products within a specific product family for category-level catalog browsing. [READ-ONLY] |
| sf_list_pricebooksA | [INSTRUCTIONS] Retrieves Pricebook2 records. Returns price book name, description, active status, and IsStandard flag. Every Salesforce org has a Standard Price Book. Additional price books allow different pricing for channels, regions, or customer tiers (e.g., "Partner Pricing", "Enterprise Discount"). Use to find price book IDs before viewing entries. List all price books in Salesforce with name, description, active status, and whether it is the standard price book. [READ-ONLY] |
| sf_search_ordersA | [INSTRUCTIONS] Queries Order sObjects. Returns order number, account name, status (Draft/Activated), total amount, effective date, and order owner. Orders represent confirmed customer transactions. Use when the user asks about customer orders, wants to look up a specific order number, or needs to review order history. Search Salesforce orders by order number or account name to find transactions with status, total, and dates. [READ-ONLY] |
| sf_search_productsA | [INSTRUCTIONS] Queries Product2 sObjects via SOSL. Returns product name, product code (SKU), product family, description, and whether the product is active. Products define what can be sold — they are linked to price books for pricing. Use when the user asks about product catalog, wants to find a specific product, or needs product IDs for orders. Search the Salesforce product catalog by name or product code to find items with family, description, and active status. [READ-ONLY] |
| sf_update_productA | [INSTRUCTIONS] Patches a Product2 sObject. Common operations: set IsActive to false to discontinue a product, change Family to reclassify, update Description, or rename. Only specified fields change. Update a product in the Salesforce catalog — change name, description, active status, product code, or family. [DESTRUCTIVE] |
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |
TDQS
Scored across 8 tools
Each tool targets a distinct entity or operation with no overlap. Tools like sf_search_products and sf_products_by_family provide different views (search vs. category), and sf_list_pricebooks vs. sf_pricebook_entries clearly separate listing price books from viewing their entries.
All tool names begin with 'sf_' and use lowercase with underscores, but the pattern varies: some use verb_noun (sf_list_pricebooks), others use noun_preposition_noun (sf_orders_by_status), and one is a noun phrase (sf_order_items). Despite minor inconsistency, the style is uniform and readable.
8 tools is well-scoped for a Salesforce Commerce Cloud server covering price books, orders, and products. Each tool serves a clear purpose without overloading the agent.
The tool set covers reading and searching for orders, products, and price books, and includes one update (product). However, it lacks create/delete operations for orders and products, and no tools to manage price book entries or orders beyond reading, leaving notable gaps in the lifecycle.