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send_agent_otp

Sends a 6-digit OTP to the customer's email for in-chat identity verification.

Instructions

Sends a 6-digit OTP code to the customer's email address for in-chat authentication.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
emailYesThe email address of the customer.
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided; description only states action without disclosing side effects, rate limits, precondition requirements (e.g., email existence), or success/failure behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence with no redundancy; front-loaded with verb and resource. Every word serves a purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple OTP-sending tool with one parameter and no output schema, description is nearly complete. Minor improvement could mention relation to verify_agent_otp.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%; description adds no further meaning beyond confirming the email parameter's role. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states the tool sends a 6-digit OTP to the customer's email for in-chat authentication. It uses specific verb 'sends', identifies the resource, and differentiates from sibling tools like verify_agent_otp.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Description provides context ('for in-chat authentication') implying use alongside verify_agent_otp, but lacks explicit when-to-use or when-not-to-use guidance or alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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