Get account risk summary
get_account_risk_summaryCompute an account's churn-risk score, band, and key drivers from billing, usage, and support signals, then generate a plain-language health summary for that customer.
Instructions
The flagship synthesis tool: computes an account's churn-risk score and band from its billing, usage, and support signals, lists the specific drivers behind the number, and generates a short human-readable summary paragraph. Use this when someone asks 'why is this account at risk?' or 'give me a health summary for '. Returns a clear error if the accountId does not exist.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| accountId | Yes | The account's unique identifier, e.g. "acct_0007" |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| drivers | Yes | ||
| summary | Yes | ||
| riskBand | Yes | ||
| accountId | Yes | ||
| riskScore | Yes | ||
| companyName | Yes |