create_custom_psa_ticket

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations are present (readOnlyHint: false, destructiveHint: false, openWorldHint: true), which cover basic behavior. The description adds no additional behavioral context such as side effects, prerequisites, or validation. It is adequate but not enhanced.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two sentences, directly stating the action and scope. No redundant words, and the critical information is front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the nested object parameter and lack of output schema, the description covers the core purpose and limitation but omits details on return values or error handling. It is minimally complete for a simple creation tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% with a clear description for the 'body' parameter pointing to external docs. The tool description does not add further parameter details, so it meets the baseline expectation.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool creates a new Custom PSA ticket and distinguishes it from managed PSA services. It uses a specific verb-resource combination and leaves no ambiguity about the tool's function.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly limits usage to Custom PSA and excludes managed PSA services, providing clear context for when this tool should be used. It does not name alternative tools but sets a boundary.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.