OOSDK — Ontology-Oriented Multi-Agent Platform

Business strategy as code. OOSDK drives a multi-agent system from a single ontology (ontology.yaml) that encodes a company's policies and decision rules. Change one line of policy and the agents' collaboration and branching change — no code redeploy. The ontology defines WHAT (policy/intent); the agents handle HOW (execution) — so routine decisions can be made deterministically by policy rather than by an LLM call.

The flagship of the SunnyLab build series. This is a sanitized public showcase — credentials, tokens, and infrastructure identifiers (GCP project, VM IP, Odoo tenant) were removed before publishing. Some modules require your own Odoo/Salesforce/GCP configuration to run end to end.

Order-to-cash now closes end-to-end — from Lead all the way to a real account.payment ("In Payment") in Odoo. Across the whole cycle the LLM speaks in exactly two seats (how to ship a short order, and who to chase first and in what tone); everything else — allocation, dispatch, invoicing, payment — is deterministic policy. That boundary is a single yaml toggle.

Three things in that picture carry the design. The ontology sits beside the orchestrator rather than under it, because policy is an input to routing, not a consequence of it. The MCP server is what makes the client column swappable — any MCP-capable client is a valid front door. And the order-to-cash band is drawn as the outcome, not as a feature list: the system is judged on whether cash actually lands.

Core idea

ontology.yaml  (policy / strategy, human-editable)
        │   "WHAT to do, under which policy"
        ▼
Ontology Engine ── deterministic policy decisions ──►  Agents ("HOW", execution)
        │                                                 ├─ crm / erp / inventory / collections
        │                                                 ├─ cs / helpdesk / email / calendar
        └─ when needed: LLM reasoning + RAG               └─ analytics / report   (10 domain agents)

• Policy-driven dispatch — many decisions need zero LLM calls (cost + determinism)

• LLM only where the answer depends on context — caged as an advisor: whitelisted input, forced JSON, human approval, deterministic fallback if the model is off or fails

• Extensible by design — add a new domain agent on the same base; the ontology wires it in (the collections_agent was added this way to close the cycle)

Related MCP server: Bernstein - Multi-agent orchestration

Business Case (BC) series — order-to-cash, end-to-end

A B2B sales-to-cash cycle automated across stages, integrating Salesforce (SFDC) and Odoo ERP. Design thesis: the LLM speaks only in the few seats where the answer depends on context; the rest is deterministic policy.

The architecture diagram above shows the classic five-stage order-to-cash band (quote → payment). This lifecycle view extends one stage further upstream: BC1 starts at the inbound email and the Lead, before a quote exists. Same cycle, one stage earlier.

• BC1 Customer pipeline — inbound email → sender lookup → tier routing, zero LLM (first-match ontology rules), idempotent lead creation:

  • VIP → qualified lead + priority meeting booked within 24h + premium-tone invite

  • Standard → qualified lead + RAG-drafted reply on an 8h SLA

  • New prospect (unregistered) → lead (enrichment pending) + 24h welcome

• BC2 Sales — opportunity with tier-differentiated pricing & process, then ERP handoff on close:

  • VIP → 5-stage process, negotiable pricing (discount up to a cap, approval beyond)

  • Standard → 4-stage process, list price fixed (no discount authority)

  • Closed Won → Odoo Sales Order auto-created & confirmed (idempotent) + thank-you (+ VIP kickoff meeting); Closed Lost → LLM lost-reason analysis + 180-day re-engage task (no ERP push)

  • contract = Opportunity → Sales Order; pricing is deterministic, the only LLM call is Lost-reason analysis

• BC3 Order & inventory — confirmed SO → line split → deterministic allocation, with AI only where stock truly runs out:

  • Line split — storable → delivery, service → license activation

  • Allocation (deterministic) — VIP soft-preempt / Standard FIFO / partial-fill (Waiting) / re-allocate on stock receipt / batch pre-allocation, over a 4-state model (on-hand / reserved / available / incoming)

  • Autonomous replenishment (AI) — when no rule can fill the shortage: an LLM qty advisor sizes the purchase, creates the incoming picking, and writes an LLM manager briefing — both AI points fall back to rules

• BC4 Ship · Invoice · Collect — closing the cycle in cash:

  • Ship — partial-shipment advisor (split / wait) → human approve → one approval chains ship + invoice + notify

  • Invoice — deterministic mixed billing (per-line invoice policy: shipped qty vs. full); no rule, no agent — by design

  • Collect — dunning advisor (recovery priority + tier tone: VIP gentle / repeat-late firm) → approve → send + chatter → account.payment → invoice "In Payment"

Two AI advisor seats (partial-shipment, dunning); everything between is deterministic, and both execute only after a human approves.

Key capabilities

• Ontology engine that encodes business policy and drives multi-agent collaboration

• 10 multi-domain agents (CRM, ERP, inventory, collections, CS, helpdesk, email, calendar, analytics, report) over MCP / FastMCP

• Caged LLM advisors — two-step trigger → confirm: the model only recommends, a human approves, and execution is deterministic (with a rule fallback if the model fails)

• Order-to-cash close — partial shipping, mixed-billing invoicing, and AR collections → real Odoo account.payment

• Enterprise integration — SFDC + Odoo ERP adapters; RAG (ChromaDB); 3-tier memory (hot/warm/cold)

• Bilingual Streamlit dashboard (KR/EN) — decisions, inventory, ontology stats

• Cloud-native — Docker, Cloud Build, GitHub Actions (project/VM values are placeholders)

Tech stack

Python · MCP / FastMCP · Ontology-driven orchestration · Salesforce & Odoo ERP · ChromaDB (RAG) · Streamlit · Docker · Google Cloud · GitHub Actions

Project structure

ontology/            # ontology.yaml — business policy as code
mcp_server/          # ontology engine, domain agents, tools, adapters (SFDC/Odoo)
dashboard_modules/   # dashboard components
dashboard.py / dashboard_en.py   # Streamlit dashboards (KR/EN)
scripts/             # BC1-BC4 business-case demos & setup
assets/              # system architecture + order-to-cash lifecycle diagrams
tests/               # unit tests
.env.example         # required env vars (no real keys)

Setup

cp .env.example .env      # configure OpenAI/Google, Salesforce, Odoo (your own)
pip install -r requirements.txt

# 1) start the MCP server in HTTP (SSE) mode — serves the API on port 9101
MCP_MODE=sse python -m mcp_server.server

# 2) then launch a dashboard (KR / EN) in a separate shell:
streamlit run dashboard.py

The dashboard talks to the server API on port 9101, so start the MCP server first and keep it running; the dashboard shows no data until the server is up. External integrations (Odoo, Salesforce, GCP) need your own configuration to run end to end.

Tests & demos

# run the test suite
pytest              # or: pytest tests/

# BC demos — run in order (BC2 → BC3 → BC4 → BC5); each may need its own Odoo/SFDC setup
python scripts/bc2_to_odoo_handoff.py         # BC2  Closed Won → Odoo Sales Order
python scripts/bc3_inventory_demo.py          # BC3  order split + deterministic allocation
python scripts/bc4_demo_partial_shipment.py   # BC4  partial-shipment advisor → ship · invoice
python scripts/bc5_demo_replenishment.py      # BC5  autonomous replenishment + dunning

The demos drive live Odoo/Salesforce data, so each script may require its own tenant setup (the bc*_setup_*.py / bc*_create_*.py helpers in scripts/ seed the needed records). Additional scenarios live alongside these, e.g. bc4_demo_scenario_ABC.py and bc5_demo_scenario12.py.

What's next

Two experiments are queued, both aimed at the same question — how much of this still works as the model gets cheaper and the entry points multiply:

• Smaller models in the orchestrator seat. The orchestrator currently runs on a frontier model. Since the ontology already makes the routine decisions deterministically, the model's remaining job is narrow — which is exactly the condition under which a small model should hold up. Planned as an A/B against the current setup, measured on decision accuracy rather than on benchmark scores.

• Widening the client column. Today the front doors are desktop MCP clients and the ADK web/mobile server. The MCP boundary makes additional entry points (chat surfaces, embedded app views) additive rather than structural.

Neither is implemented yet — they are stated here because the architecture was built to absorb both without a redesign, and that claim is worth holding the author to.

The SunnyLab build series

This repo is the endpoint of a year-long build. The earlier steps are public too, each isolating one problem:

Note

Public portfolio showcase of an actively evolving project. For safety, all secrets/credentials and infra identifiers were stripped; external integrations (Odoo, Salesforce, GCP) require your own configuration. Architecture write-ups and demos: SunnyLab below.

License

MIT — free to use, modify, and distribute with attribution. Provided as is, without warranty. The third-party services it integrates with (OpenAI, Google, Salesforce, Odoo) are governed by their own terms; the diagrams and screenshots under assets/ are the author's own work.

SunnyLab — building agentic AI in public · Medium @sunnylabtv · YouTube @sunnylabtv