Service Desk Plus MCP Server
by sk04062025
Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
| SDP_BASE_URL | Yes | Service Desk Plus base URL (custom domain, e.g., https://helpdesk.yourdomain.com) | |
| SDP_DATA_CENTER | Yes | Data center (US, EU, IN, AU, JP, UK, CA, CN) | |
| SDP_PORTAL_NAME | Yes | Portal name (e.g., yourportal) | |
| SDP_USE_MOCK_API | No | Use mock API for testing (true/false) | false |
| SDP_INSTANCE_NAME | Yes | Instance name (e.g., itdesk) | |
| SDP_OAUTH_CLIENT_ID | Yes | OAuth client ID | |
| SDP_OAUTH_CLIENT_SECRET | Yes | OAuth client secret | |
| SDP_OAUTH_REFRESH_TOKEN | Yes | Permanent refresh token |
Capabilities
Server capabilities have not been inspected yet.
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
No tools | |
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |
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