MCP server that provides IT support tools to search known incidents, check ticket status, and create ticket drafts, enabling an AI assistant to help users with IT support queries.
Enables AI-powered customer support with real-time access to CRM, ticketing, and communication tools via MCP, supporting context-aware conversations and automated actions.
An AI IT support agent that enables natural language interaction with IT helpdesk operations, including knowledge base search, ticket querying, password reset, and escalation, powered by LangGraph and MCP.
MCP server for an AI IT helpdesk that exposes 29 tools, 10 resources, and 6 prompts for ticket management, knowledge base search, employee lookup, reporting, and Slack notifications, with a multi-agent conversation pipeline.
Enables AI models to perform IT service management operations on Freshservice, including managing tickets, changes, problems, releases, assets, projects, and more through a set of MCP tools.