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runwhen-contrib

RunWhen Platform MCP

get_issue_details

Fetch detailed JSON data for a specific issue using its issue ID and workspace name. Ideal for accessing raw issue details.

Instructions

Get detailed information about a specific issue (structured JSON).

NOTE: Prefer workspace_chat for investigative questions about an issue (e.g. root cause, related resources, next steps). Use this tool only when you already have an issue ID and need raw JSON.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
issue_idYesThe issue ID to look up.
workspace_nameYesThe workspace the issue belongs to (e.g. 't-oncall').

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must convey behavioral traits. It states the tool returns structured JSON, implying a read-only operation. While it lacks details on auth, rate limits, or exact output structure, it sufficiently communicates the tool's non-destructive nature.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise with two sentences and a note. It front-loads the main purpose and then provides crucial usage differentiation, making every sentence earn its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has an output schema and full parameter coverage, the description is largely complete. It explains when to use the tool and what to expect. However, it could mention potential error conditions or required permissions, but overall it's adequate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, and the description adds no additional meaning beyond what the schema already provides for the two parameters. It merely reiterates the need for an issue ID and workspace name without extra semantic detail.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool retrieves detailed information about a specific issue in structured JSON format. It distinguishes itself from the sibling `workspace_chat` by specifying this tool is for raw JSON retrieval when you have an issue ID.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly advises to prefer `workspace_chat` for investigative questions and to use this tool only when you already have an issue ID and need raw JSON. This provides clear usage guidance and an alternative.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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