flipkart_manage_returns
Manage customer returns, track RTO shipments, and file Seller Protection Fund claims for damaged or missing items.
Instructions
Manage Flipkart customer returns, RTO tracking, and Seller Protection Fund (SPF) claims.
Actions:
'list_returns': List customer returns, RTOs, or replacements.
'track_rto': Track return shipment delivery status and courier location.
'approve_return': Approve customer return request.
'spf_claim': File SPF claim for damaged, wrong, or missing return items.
Output format: Returns token-optimized Markdown table ('summary') or JSON ('full').
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| action | Yes | ||
| return_id | No | ||
| return_type | No | CUSTOMER_RETURN | |
| tracking_id | No | ||
| claim_amount | No | ||
| claim_reason | No | ||
| detail_level | No | summary |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |