TimeZest MCP Server

MCP (Model Context Protocol) server for TimeZest scheduling platform. Enables LLM agents to create and manage technician scheduling requests with PSA integration.

Features

• 🎯 Decision-tree navigation - organized tool discovery

• 📅 Full scheduling lifecycle - create, view, cancel requests

• 🔗 PSA integration - ConnectWise, Autotask, Halo support

• 🌍 IANA timezone handling - explicit timezone management

• 🚀 Dual trigger modes - PSA workflows or booking URLs

• 🛡️ Gateway-ready - stateless per-request design

• 🔍 TQL filtering - TimeZest Query Language support

• ✨ Elicitation support - interactive user prompts

Quick Start

Docker (Recommended)

docker run -it --rm \
  -e TIMEZEST_API_TOKEN=your-api-token \
  ghcr.io/wyre-technology/timezest-mcp:latest

npm

npm install -g @wyre-technology/timezest-mcp
TIMEZEST_API_TOKEN=your-token timezest-mcp

Configuration

Tool Domains

The server uses decision-tree navigation to organize tools by domain:

Navigation

• timezest_navigate - Enter a domain to access its tools

• timezest_status - Show available domains and current state

Agents

• timezest_agents_list - List individual technicians

• timezest_agents_get - Get agent details

Teams

• timezest_teams_list - List teams (round-robin scheduling)

• timezest_teams_get - Get team details

Appointment Types

• timezest_appointment_types_list - List available service types

• timezest_appointment_types_get - Get appointment type details

Resources

• timezest_resources_list - List all resources (agents + teams)

Scheduling (Core Domain)

• timezest_scheduling_list - List scheduling requests

• timezest_scheduling_get - Get request details

• timezest_scheduling_create_request - Create new request (key tool)

• timezest_scheduling_cancel - Cancel request

Usage Examples

Basic Navigation

User: "Show me TimeZest domains"
Tools: timezest_status

User: "Go to scheduling"
Tools: timezest_navigate(domain="scheduling")

Create a Scheduling Request

User: "Book a technician for server repair at Customer Corp tomorrow"
Tools: timezest_scheduling_create_request({
  "appointmentTypeId": "repair-onsite",
  "triggerMode": "pod",
  "endUser": {
    "name": "John Doe",
    "company": "Customer Corp",
    "email": "john@customer.com"
  },
  "timeRange": {
    "earliestDate": "2024-02-01",
    "earliestTime": "09:00",
    "latestDate": "2024-02-01", 
    "latestTime": "17:00",
    "timezone": "America/New_York"
  },
  "associatedEntities": [
    {"type": "connectwise", "id": "12345", "number": "T20240001"}
  ]
})

PSA Integration

Link scheduling requests to PSA tickets:

{
  "associatedEntities": [
    {"type": "connectwise", "id": "12345", "number": "T20240001"},
    {"type": "autotask", "id": "67890"},
    {"type": "halo", "id": "11111"}
  ]
}

Trigger Modes

• pod: Fires the configured PSA workflow (creates calendar entries, updates tickets)

• generate_url: Returns a shareable booking URL for customers

TQL Filtering

TimeZest Query Language examples:

# Active agents in IT department
filter: "active:true AND department:\"IT Support\""

# Recent scheduling requests
filter: "createdAt:>=2024-01-01 AND status:pending"

# Specific customer requests  
filter: "endUser.company:\"Important Customer\""

Timezone Handling

CRITICAL: Always specify IANA timezones explicitly. TimeZest interprets scheduling windows in the specified timezone.

{
  "timeRange": {
    "earliestDate": "2024-02-01",
    "earliestTime": "09:00", 
    "timezone": "America/New_York"  // ✅ Required
  }
}

Development

Local Setup

# Clone and install
git clone https://github.com/wyre-technology/timezest-mcp.git
cd timezest-mcp
npm install

# Development with file dependency (replace before publish)
# Edit package.json: "@wyre-technology/node-timezest": "file:../node-timezest"

# Build and test
npm run build
npm test

# Run locally
TIMEZEST_API_TOKEN=your-token npm run dev

Docker Development

# Build image
docker build -t timezest-mcp --build-arg NODE_AUTH_TOKEN=$GITHUB_TOKEN .

# Run container
docker run -it --rm \
  -e TIMEZEST_API_TOKEN=your-token \
  -e LOG_LEVEL=debug \
  timezest-mcp

MCP Integration

Claude Desktop

Add to your MCP settings:

{
  "mcpServers": {
    "timezest": {
      "command": "npx",
      "args": ["@wyre-technology/timezest-mcp"],
      "env": {
        "TIMEZEST_API_TOKEN": "your-api-token"
      }
    }
  }
}

WYRE Gateway

The server is designed for the WYRE MCP Gateway with:

• Per-request server instances (stateless)

• Header-based credential injection

• Structured error responses

• Decision-tree tool organization

API Coverage

Contributing

See CONTRIBUTING.md for development guidelines.

License

Apache 2.0 - see LICENSE file for details.

Links

• TimeZest API Documentation

• TimeZest Help Center

• MCP Protocol

• WYRE Technology