timezest_scheduling_create_request
Create a scheduling request with customer details, preferred time window, and resources. Optionally link PSA tickets to automate workflows.
Instructions
Create a new scheduling request - supports PSA ticket association
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| notes | No | Additional notes or requirements | |
| endUser | Yes | End user contact information | |
| timeRange | No | Preferred scheduling window | |
| resourceIds | No | Specific resource IDs (agents or teams) to book with | |
| triggerMode | Yes | pod = fires PSA workflow, generate_url = returns booking link | |
| appointmentTypeId | No | Appointment type ID (required) | |
| associatedEntities | No | Associated PSA tickets/entities |