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timezest_scheduling_create_request

Create a scheduling request with customer details, preferred time window, and resources. Optionally link PSA tickets to automate workflows.

Instructions

Create a new scheduling request - supports PSA ticket association

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
notesNoAdditional notes or requirements
endUserYesEnd user contact information
timeRangeNoPreferred scheduling window
resourceIdsNoSpecific resource IDs (agents or teams) to book with
triggerModeYespod = fires PSA workflow, generate_url = returns booking link
appointmentTypeIdNoAppointment type ID (required)
associatedEntitiesNoAssociated PSA tickets/entities

Schema Changelog

Changes observed during successful MCP inspections.

  1. Addedv3.0.0

TDQS

B3.3/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are present, so the description must carry behavioral disclosure, but it only says 'create' and 'supports PSA ticket association'. It does not disclose side effects, response behavior, or what happens under each triggerMode, leaving the agent to infer mutation effects from the schema.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence with no filler. It earns its place, though the 'supports' phrasing is vague and could have been more precise without hurting conciseness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a mutation tool with no annotations, no output schema, and nested parameters plus two trigger modes, this description is too sparse. The agent must rely entirely on the schema for behavioral context, and the description gives no indication of what a successful call returns or what side effects occur.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Parameter description coverage is 100%, so the schema already explains each parameter. The description adds little parameter-level meaning beyond hinting at associatedEntities via the PSA association note, which meets the baseline but does not exceed it.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a specific action ('Create a new scheduling request') and a notable capability ('supports PSA ticket association'). This distinguishes it from the read/list/cancel siblings without ambiguity.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Usage is implied by the verb 'Create' and the sibling set: this is clearly the create operation versus scheduling_list/get/cancel. However, it does not explicitly state when to prefer it, what prerequisites exist, or when another tool might be more appropriate.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.