resolve_entity
Resolve messy entity names into canonical records with confidence scores before any write or action. Prevents duplicate or incorrect customer, account, or vendor data across systems.
Instructions
Resolve a messy entity name or partial record into a canonical match across known systems. Returns best match + confidence. Use this BEFORE any write or action on customer/account/vendor data.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | The name or identifier to resolve (e.g. 'Acme Corp', 'ACME', 'acme-123') | |
| context | No | Extra context (country, industry, email domain) to improve matching | |
| threshold | No | Minimum score 0-1 to accept (default 0.75) | |
| system_hint | No | Optional preferred system (salesforce | sap | servicenow | netsuite | other) |