ServiceNow MCP Server
by pavecer
Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
| LOG_LEVEL | No | Minimum log level emitted to stdout: 'debug', 'info', 'warn', or 'error' | info |
| ENTRA_AUDIENCE | No | Expected 'aud' in tokens; defaults to 'api://<ENTRA_CLIENT_ID>' | api://<ENTRA_CLIENT_ID> |
| ENTRA_CLIENT_ID | Yes | App registration client ID | |
| ENTRA_TENANT_ID | Yes | Entra directory (tenant) ID | |
| ENTRA_OAUTH_SCOPES | No | Scopes advertised in OIDC discovery | api://<ENTRA_CLIENT_ID>/access_as_user openid profile offline_access |
| ENTRA_AUTH_DISABLED | No | Skip Bearer validation -- local dev only, never in production | false |
| ENTRA_CLIENT_SECRET | Yes | App registration client secret (for Dynamic Client Registration) | |
| SERVICENOW_PASSWORD | Yes | Integration user password | |
| SERVICENOW_USERNAME | Yes | Integration user login | |
| CORS_ALLOWED_ORIGINS | No | Comma-separated browser origins for CORS-enabled endpoints | |
| SERVICENOW_CLIENT_ID | Yes | OAuth App Registry client ID | |
| ENTRA_ALLOW_ANY_TENANT | No | Accept any Microsoft tenant token | false |
| ENTRA_ALLOWED_AUDIENCES | No | Comma-separated extra 'aud' values to accept (custom App ID URIs) | |
| LOG_INCLUDE_ERROR_STACK | No | Include error stack traces in error log entries | false |
| SERVICENOW_INSTANCE_URL | Yes | ServiceNow base URL (e.g., https://instance.service-now.com) | |
| ENTRA_TRUSTED_TENANT_IDS | No | Accepted remote tenant IDs (multi-tenant scenarios) | |
| SERVICENOW_CLIENT_SECRET | Yes | OAuth App Registry client secret | |
| LOG_INCLUDE_CALLER_IDENTITY | No | Attach caller 'oid'/'upn' to every log entry. Off by default to keep PII out of App Insights | false |
| SERVICENOW_OAUTH_GRANT_TYPE | No | Override grant type: 'password' or 'client_credentials' | auto |
| SERVICENOW_OAUTH_TOKEN_PATH | No | ServiceNow token endpoint path | /oauth_token.do |
| ENTRA_DCR_REGISTRATION_TOKEN | No | Bearer token required on POST /oauth/register | |
| ENTRA_DCR_ALLOW_UNAUTHENTICATED | No | Allow open Dynamic Client Registration when no token is configured | false |
| SERVICENOW_OAUTH_CLIENT_AUTH_STYLE | No | OAuth client auth style: 'request_body' or 'basic' | auto |
| SERVICENOW_REQUESTED_FOR_DIAGNOSTICS | No | Include requested_for diagnostics in tool/API responses | false |
| SERVICENOW_REQUESTED_FOR_CALLER_FIELDS | No | Entra token claims to use as identity source | callerUpn |
| SERVICENOW_REQUESTED_FOR_LOOKUP_FIELDS | No | 'sys_user' fields for identity resolution | email,user_name |
| SERVICENOW_REQUIRE_CALLER_ACCESS_TOKEN | No | When 'true', refuse calls without 'x-servicenow-access-token' (per-user ACL enforcement) | false |
| SERVICENOW_REQUESTED_FOR_DIAGNOSTICS_INCLUDE_PII | No | Include raw caller identifiers in diagnostics (for short-lived troubleshooting only) | false |
| SERVICENOW_REQUESTED_FOR_FALLBACK_TO_CALLER_VALUE | No | Fall back to UPN if no 'sys_user' match | true |
Instructions
Guidance the server publishes about itself, which clients place ahead of the tool catalog so the model reads it before choosing anything.
This server publishes no instructions, or was last inspected before Glama recorded them.
Capabilities
Server capabilities have not been inspected yet.
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
No tools | |
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |
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