create_ticket
Create a new helpdesk ticket in Odoo with subject, description, team assignment, and priority level to track support requests.
Instructions
Create a new helpdesk ticket.
Args:
name: Ticket subject/title
description: Detailed description
team_id: Helpdesk team ID (optional)
priority: Priority level (0=Low, 1=Medium, 2=High, 3=Urgent)
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | ||
| description | No | ||
| team_id | No | ||
| priority | No | 1 |