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osprksc

ServiceNow PDI MCP Server

by osprksc

servicenow_update_record

Update a record in any ServiceNow table by sys_id, changing specified fields through the ServiceNow PDI MCP Server.

Instructions

Update a record in any ServiceNow table by sys_id.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
sysIdYes
tableYes
fieldsYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv1.0.0

TDQS

C2.7/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full behavioral burden for a mutation tool. It does not state whether this is a partial or full update, what happens to fields not supplied, required permissions, or any error/return behavior. 'Update' is the only behavioral signal.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single tight sentence that front-loads the verb and resource with no filler. It is efficient, though its brevity comes at the cost of substance.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

A mutation tool with no annotations, no output schema, three required parameters at 0% description coverage, and a nested free-form 'fields' object. The description does not provide enough for an agent to invoke it confidently.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate. It only alludes to sys_id and the table concept; the required 'fields' object — its format, accepted keys, and merge semantics — is entirely undocumented in both schema and description.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (Update) and resource (a record in any ServiceNow table) scoped by sys_id, so the operation is unambiguous and distinguishable from create/delete/get siblings. It does not explicitly name alternatives, but the verb+resource combination is clear.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description gives no guidance on when to use this versus servicenow_create_record or servicenow_update_flow, nor any prerequisites. Usage is only implied by the verb 'Update'.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.