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freshdesk-mcp

by omnom62
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    Deploy Server
    One endpoint for every MCP toolRayrun runs every MCP server behind one URL and holds the credentials. Each call is decided per client, tool, and argument, then recorded.ray.runAd

    TDQS

    A3.8/5.0

    Scored across 15 tools

    Disambiguation4/5

    Most tools have distinct purposes, but search_tickets and list_tickets overlap significantly in filtering tickets. The presence of both get_ticket and get_ticket_summary, as well as batch_get_ticket_summaries, could cause confusion about which to use when.

    Naming Consistency4/5

    Naming mostly follows a verb_noun pattern (find_company, search_tickets, get_ticket, list_attachments), with minor deviations like 'query_attachment' instead of a consistent verb like 'search'. Overall consistent and predictable.

    Tool Count4/5

    15 tools is a reasonable count for a Freshdesk integration covering search, retrieval, and attachment handling. Slightly heavy but each tool adds value.

    Completeness4/5

    Covers key read operations (search, get, list) and attachment extraction, but lacks create/update/delete for tickets, which may be needed for a full lifecycle. Missing tools for modifying tickets or adding notes.

    Maintenance

    ActivityActive
    ResponsivenessNo issues

    Resources