Enables AI agents to check order statuses, retrieve FAQ policy answers via RAG, and create/manage support tickets, all based on the e-commerce support workflow in the repository.
Enables AI agents to retrieve customer, order, ticket, policy, and agreement information, and to prepare or execute state-changing support actions like escalations and follow-ups with confirmation and access control.
Provides e-commerce customer support tools for order status, delivery, account, and policy questions, with RAG-grounded retrieval and strict authorization checks over mock data.
Enables support engineers to analyze tickets against a help center with cited retrieval, role-gated and human-confirmed actions, and safety-gated evaluation.
Enables AI agents to interact with live Shopify stores through Admin and Storefront APIs for tasks like GraphQL execution, bulk operations, and file uploads. It includes built-in rate limiting and operation logging to manage store data and schema discovery securely.
Enables AI assistants to handle customer support by looking up order status, semantically searching knowledge bases, and creating support tickets through MCP tools, with grounded answers and automated evaluations.