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nessit-gness

IT Glue MCP Server

by nessit-gness

search_locations

Find an organization's physical locations and phone numbers in IT Glue. Retrieve address fields by city, name, region, or organization ID.

Instructions

Search for locations (physical addresses/sites) of an organization in IT Glue. Each result includes the address fields and phone number. Locations are a built-in IT Glue entity (not a flexible asset), so use this rather than search_flexible_assets to look up an organization's address or phone.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
cityNoFilter by city
nameNoFilter by location name (partial match)
sortNoSort field (prefix with - for descending, e.g., '-name')
psa_idNoFilter by PSA integration ID
page_sizeNoNumber of results per page (max 1000, default 50)
region_idNoFilter by region/state ID
country_idNoFilter by country ID
page_numberNoPage number to retrieve (default 1)
organization_idNoFilter by organization ID (recommended — locations are scoped to organizations)
Install Server

TDQS

A4.2/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden. It discloses that each result includes address fields and phone number and clarifies the entity type, which is useful. However, it does not mention pagination behavior, sorting defaults, or that no filters return all locations, leaving some behavioral gaps.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two sentences with no redundancy. It opens with the action and resource, states output characteristics, and then provides a usage directive, all in a compact and logical structure.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a search tool with no output schema, the description partially explains return contents (address fields and phone number) and gives entity-type context. It does not describe the overall response shape or pagination metadata, but the schema's page_size and page_number parameters make pagination inferable, so the description is largely sufficient.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents all nine parameters with descriptions. The tool description adds no additional parameter-level meaning beyond what the schema provides, so the baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool searches for physical addresses/sites of an organization, with the specific verb 'Search' and resource 'locations'. It also distinguishes locations from flexible assets, making its purpose distinct from sibling search_flexible_assets.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly tells the agent to use this tool rather than search_flexible_assets when looking up an organization's address or phone, providing a clear routing rule. It also explains that locations are a built-in entity, giving context for when this tool is appropriate.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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