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martijnrusschen

ProductLane MCP Server

by martijnrusschen
OverviewSchemaRelated ServersScoreDiscussions
JavaScript
Remote

ProductLane MCP Server

An MCP server for the ProductLane API. Gives AI assistants access to support threads, contacts, changelogs, and docs.

Tools

Threads

Tool

Description

list_threads

List threads, optionally filtered by state (NEW, PROCESSED, COMPLETED, SNOOZED)

get_thread

Get full details of a thread including conversation history

get_thread_messages

Get the full conversation history (all messages/replies) for a thread

reply_to_thread

Send an email reply to a thread (plain-text newlines auto-converted to HTML)

update_thread

Update thread state, title, assignee, pain level, project, tags

Contacts

Tool

Description

get_contact

Look up a contact by ID

Changelogs

Tool

Description

list_changelogs

List changelog entries for a workspace

create_changelog

Publish a new changelog entry

update_changelog

Update an existing changelog entry

delete_changelog

Delete a changelog entry

Docs: Articles

Tool

Description

list_doc_articles

List published articles for a workspace, optionally filtered by group

get_doc_article

Get a published article by ID including full content

create_doc_article

Create a new article (supports Markdown content)

update_doc_article

Update an article's title, content, summary, published/archived state

delete_doc_article

Delete an article

Docs: Groups

Tool

Description

create_doc_group

Create a new group to organize articles

update_doc_group

Update a group's name or display order

delete_doc_group

Delete a group (articles become ungrouped)

move_articles_to_group

Move articles to a group, or pass null to ungroup

Related MCP server: Customer Support MCP Server

Setup

1. Get a ProductLane API key

Go to your ProductLane workspace settings to generate an API key.

2. Configure in Claude Code

Add to your .mcp.json:

{
  "mcpServers": {
    "productlane": {
      "command": "node",
      "args": ["/path/to/productlane-mcp/dist/index.js"],
      "env": {
        "PRODUCTLANE_API_KEY": "your-api-key"
      }
    }
  }
}

3. Build

npm install
npm run build

Development

npm run dev    # Run with tsx (no build step)
npm run build  # Compile TypeScript
npm start      # Run compiled output

Known Issues

  • GET /threads/{id}?includeConversation=true may return 500 on threads with API-sent replies. The server tries with it enabled and falls back without it. Use get_thread_messages as an alternative. (Reported to ProductLane 2026-03-04)

  • Thread state does not directly control inbox tab placement — determined by multiple factors including state, snooze timing, and workspace settings.

This server cannot be installed

A
license - permissive license
-
quality - not tested
D
maintenance

How are these scores calculated?

Maintenance

–Maintainers
–Response time
–Release cycle
–Releases (12mo)
Commit activity

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