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martijnrusschen

ProductLane MCP Server

by martijnrusschen
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JavaScript
Remote

ProductLane MCP Server

An MCP server for the ProductLane API. Gives AI assistants access to support threads, contacts, changelogs, and docs.

Tools

Threads

Tool

Description

list_threads

List threads, optionally filtered by state (NEW, PROCESSED, COMPLETED, SNOOZED)

get_thread

Get full details of a thread including conversation history

get_thread_messages

Get the full conversation history (all messages/replies) for a thread

reply_to_thread

Send an email reply to a thread (plain-text newlines auto-converted to HTML)

update_thread

Update thread state, title, assignee, pain level, project, tags

Contacts

Tool

Description

get_contact

Look up a contact by ID

Changelogs

Tool

Description

list_changelogs

List changelog entries for a workspace

create_changelog

Publish a new changelog entry

update_changelog

Update an existing changelog entry

delete_changelog

Delete a changelog entry

Docs: Articles

Tool

Description

list_doc_articles

List published articles for a workspace, optionally filtered by group

get_doc_article

Get a published article by ID including full content

create_doc_article

Create a new article (supports Markdown content)

update_doc_article

Update an article's title, content, summary, published/archived state

delete_doc_article

Delete an article

Docs: Groups

Tool

Description

create_doc_group

Create a new group to organize articles

update_doc_group

Update a group's name or display order

delete_doc_group

Delete a group (articles become ungrouped)

move_articles_to_group

Move articles to a group, or pass null to ungroup

Related MCP server: Labradoc MCP Server

Setup

1. Get a ProductLane API key

Go to your ProductLane workspace settings to generate an API key.

2. Configure in Claude Code

Add to your .mcp.json:

{
  "mcpServers": {
    "productlane": {
      "command": "node",
      "args": ["/path/to/productlane-mcp/dist/index.js"],
      "env": {
        "PRODUCTLANE_API_KEY": "your-api-key"
      }
    }
  }
}

3. Build

npm install
npm run build

Development

npm run dev    # Run with tsx (no build step)
npm run build  # Compile TypeScript
npm start      # Run compiled output

Known Issues

  • GET /threads/{id}?includeConversation=true may return 500 on threads with API-sent replies. The server tries with it enabled and falls back without it. Use get_thread_messages as an alternative. (Reported to ProductLane 2026-03-04)

  • Thread state does not directly control inbox tab placement — determined by multiple factors including state, snooze timing, and workspace settings.

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