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Alternatives to RT MCP Server

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    Related Servers

    • A
      license
      A
      quality
      D
      maintenance
      Read-only MCP server for the HIT ticket management system that lists queues, searches/fetches ticket details, and lists ticket templates.
      4
      9 npm
      1
      MIT
    • A
      license
      Not graded
      quality
      D
      maintenance
      MCP server for Request Tracker REST2 API, enabling ticket, queue, user, and asset management via natural language.
      MIT
    • A
      license
      A
      quality
      B
      maintenance
      Connects AI assistants to a Request Tracker (RT) instance, enabling natural language ticket search, creation, updates, and queue management via the MCP protocol.
      43
      49 npm
      9
      GPL 2.0

    TDQS

    A4/5.0

    Scored across 6 tools

    Disambiguation5/5

    Each tool has a clearly distinct purpose: grammar reference, single ticket retrieval, search, correspondence, attachment download, and hierarchy. There is no overlap between tools, and an agent can easily select the right one.

    Naming Consistency5/5

    Tool names follow a consistent verb_noun pattern, mostly using 'get_' (get_ticket, get_correspondence, get_attachment, get_hierarchy) plus 'search_tickets' which appropriately uses 'search' for the query capability. All names are snake_case and readable.

    Tool Count5/5

    Six tools is well-scoped for an RT ticket system. The set covers core read operations without being bloated, and each tool serves a distinct and necessary function.

    Completeness3/5

    The tool set provides solid read coverage: retrieval, search, correspondence, attachments, and hierarchy. However, it lacks any write operations such as creating or updating tickets, replying, or changing status, which are fundamental to a ticketing system and would likely be expected by agents.

    Maintenance

    ActivityStale
    ResponsivenessNo recent community issues