MCP IT Help Desk
Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
| SECRET_KEY | No | Django secret key (recommended for production) | |
| GEMINI_MODEL | No | Gemini model to use | gemini-1.5-flash |
| GEMINI_API_KEY | No | Gemini API key (required if GOOGLE_API_KEY not set) | |
| GOOGLE_API_KEY | No | Alternative Google API key (required if GEMINI_API_KEY not set) | |
| DJANGO_ALLOWED_HOSTS | No | Allowed hosts for Django |
Instructions
Guidance the server publishes about itself, which clients place ahead of the tool catalog so the model reads it before choosing anything.
This server publishes no instructions, or was last inspected before Glama recorded them.
Capabilities
Features and capabilities supported by this server
Protocol revision2025-11-25
| Capability | Details |
|---|---|
| tools | {
"listChanged": false
} |
| prompts | {
"listChanged": false
} |
| resources | {
"subscribe": false,
"listChanged": false
} |
| experimental | {} |
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
| add_issueD | – |
| ai_try_solveC | This tool is used to try to solve the issue with AI first @param description: The description of the issue @param category: The category of the issue @param subcategory: The subcategory of the issue @param priority: The priority of the issue @return: The solution for the issue if it is solved, otherwise "Çözüm önerisi bulunamadı: uzman ataması önerilir." |
| assign_expertC | Analyze the problem description, classify into standard categories, and choose the most suitable available expert. |
| process_issuesC | This tool is used to process the issues @return: The summary of the issues |
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |
TDQS
Scored across 4 tools
Tools appear distinct but 'add_issue' lacks description, causing ambiguity about its exact role relative to 'ai_try_solve' and 'assign_expert'.
Most tools use verb_noun pattern, but 'ai_try_solve' deviates with an awkward structure mixing AI and action verb.
Four tools are reasonable for a simple help desk server, covering core steps without being excessive.
Missing essential operations like listing, updating, or deleting issues, and lacks a tool for viewing a single issue's details.