Teach the assistant an answer
answer_visitor_questionAdd question-and-answer pairs to the company knowledge base to close visitor knowledge gaps. Replacing an existing question updates its answer, preventing duplicate versions.
Instructions
Add a question-and-answer pair to the company's knowledge base in the company's own words. This closes a visitor knowledge gap. Repeating the same question replaces the earlier answer rather than creating two versions.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| answer | Yes | The company's answer, verbatim | |
| question | Yes | The question, as a visitor would ask it |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | No | ||
| answer | No | ||
| question | No | ||
| documentId | No |