Lemonade MCP Server

Instructions

Implementation Reference

• src/index.ts:462-515 (handler)

  The handler function for the 'contact_support' tool, which performs browser automation to submit a support request.

  async function handleContactSupport(args: {
    subject: string;
    message: string;
    policy_id?: string;
    contact_method?: string;
    email: string;
  }): Promise<string> {
    return withBrowser(async (browser, page) => {
      await page.goto(`${LEMONADE_BASE_URL}/contact-us`, {
        waitUntil: "domcontentloaded",
        timeout: 30000,
      });
      await page.waitForTimeout(1500);
  
      const title = await page.title();
      const contactMethod = args.contact_method || "email";
  
      const contactOptions: Record<string, string[]> = {
        chat: [
          "1. Open the Lemonade app on your phone",
          "2. Tap the chat icon in the bottom right",
          "3. Start a conversation with Maya (Lemonade's AI assistant)",
          "4. Or request to speak with a human agent",
        ],
        email: [
          `1. Email: support@lemonade.com`,
          `2. Subject: ${args.subject}`,
          `3. Include your policy ID: ${args.policy_id || "N/A"}`,
          `4. Message: ${args.message}`,
        ],
        phone: [
          "1. Call Lemonade support: 1-844-733-8666",
          "2. Available Monday-Friday 9am-5pm ET",
          `3. Reference policy ID: ${args.policy_id || "N/A"}`,
        ],
      };
  
      return JSON.stringify({
        status: "success",
        message: "Support contact information retrieved.",
        contact_details: {
          subject: args.subject,
          message: args.message,
          policy_id: args.policy_id || "Not provided",
          preferred_contact: contactMethod,
          email: args.email,
        },
        contact_options: {
          app_chat: "Open Lemonade app and use chat feature",
          email: "support@lemonade.com",
          phone: "1-844-733-8666 (Mon-Fri 9am-5pm ET)",
          help_center: `${LEMONADE_BASE_URL}/faq`,
        },
        instructions: contactOptions[contactMethod] || contactOptions.email,

• src/index.ts:166-186 (schema)

  Schema definition for the 'contact_support' tool, specifying input parameters.

  name: "contact_support",
  description: "Contact Lemonade customer support",
  inputSchema: {
    type: "object",
    properties: {
      subject: {
        type: "string",
        description: "Subject of the support request",
      },
      message: {
        type: "string",
        description: "Detailed message for support",
      },
      policy_id: {
        type: "string",
        description: "Policy ID related to the support request (optional)",
      },
      contact_method: {
        type: "string",
        enum: ["chat", "email", "phone"],
        description: "Preferred contact method",

• src/index.ts:562-564 (registration)

  The switch-case block where the 'contact_support' tool is invoked based on the tool name received from the MCP server.

  case "contact_support":
    result = await handleContactSupport(args as Parameters<typeof handleContactSupport>[0]);
    break;