Enables AI agents to investigate and resolve e-commerce order exceptions like damages, lost shipments, refunds, and replacements through a unified interface with built-in guardrails.
Provides e-commerce customer support tools for order status, delivery, account, and policy questions, with RAG-grounded retrieval and strict authorization checks over mock data.
Provides order lookup, customer lookup, and refund issuance tools with categorized errors to ensure accurate routing and distinguish access failures from valid empty results.
Enables AI agents to assist sales advisors of the fictional e-commerce Velora by providing tools to search products, check stock, get order status, and handle returns.
Enables AI assistants to handle payment support tasks by orchestrating between Stripe and an internal orders database, with human approval required for refunds.
Enables AI assistants to investigate and safely resolve commerce order exceptions, such as expired inventory reservations, by providing a workflow across synthetic order, payment, inventory, and fulfillment systems.