Enables agents to inspect machine status and sensor anomalies, search maintenance guidance, and create maintenance tickets through controlled MCP tools.
Enables MCP clients to drive Relay, an AI support-triage agent, by exposing tools for customer lookup, documentation search, ticket classification, reply, and escalation, with full guardrails and read-only mode option.
Enables AI agents to securely call enterprise MCP tools with tenant-scoped RBAC, human approvals, audit logging, and multi-tool workflows across customer, order, document, and ticket data.