sync_ticket
Forces a one-off sync of a ticket's status from its upstream provider using the ticket ID. Updates the ticket status to match the source.
Instructions
Force a one-off sync of a ticket's status from its upstream provider.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"ticket_id": "<ticket_id>"
},
"name": "sync_ticket"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |