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transition_ticket

Update a ticket's workflow status by executing a transition. Provide the work item key and transition ID to move it to the next stage.

Instructions

Change the workflow status of a ticket by executing a transition.

Args: key: The work item key (e.g. "CPD-123"). transition_id: The ID of the transition to execute (use get_transitions to list IDs). workspace: Workspace slug (optional).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
keyYes
workspaceNo
transition_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

B3.3/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full behavioral burden. It states a mutation occurs but says nothing about required permissions, side effects such as notifications or comments, whether a transition can fail or be reversed, or what happens to the ticket's other fields.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The purpose line is front-loaded and the Args block is compact with no redundant prose. Minor overhead from the docstring-style formatting, but every line carries information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

An output schema exists, so return values need no explanation and the three parameters are documented. Still missing behavioral essentials for an unannotated mutation tool: permission requirements, error behavior on an invalid transition_id, and any additional fields the transition may require.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate, and it largely does: it explains key with a concrete example ('CPD-123'), explains transition_id and how to source it, and marks workspace as optional with its format (slug). It adds real meaning over the bare schema titles.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Specific verb and resource: 'Change the workflow status of a ticket by executing a transition' tells the agent exactly what happens and how. It is clearly differentiated from generic mutations like update_ticket by naming the transition mechanism, though it never explicitly contrasts with that sibling.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It helpfully points to get_transitions as the way to obtain a transition_id, which is genuine routing guidance for a required parameter. However, it gives no guidance on when to use this versus update_ticket, nor any preconditions for a valid transition.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.