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ServiceNow Incidents MCP

by junioroliveira1662
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    TDQS

    A4/5.0

    Scored across 5 tools

    Disambiguation5/5

    Each tool targets a distinct action and resource: listing, fetching, creating, updating, and commenting on incidents. The add_incident_comment tool is clearly separated from update_incident by its specific purpose of adding comments or work notes.

    Naming Consistency5/5

    Tool names consistently follow a verb_noun pattern: list_incidents, get_incident, create_incident, update_incident, add_incident_comment. The only mild deviation is the wider verb 'add' for comments, but it still fits the convention.

    Tool Count5/5

    Five tools is well-scoped for a ServiceNow incidents server, covering the core incident workflow without unnecessary bloat. Each tool earns its place and the count is appropriate for the domain.

    Completeness4/5

    The server provides solid lifecycle coverage with list, get, create, update, and comment operations. Missing delete is acceptable for incident management, though there is no direct way to retrieve existing comments/work notes, which is a minor gap.

    Maintenance

    ActivityMaintained
    ResponsivenessNo issues

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