slack_triage
Classify and route Slack threads using a workflow profile to determine priority, owner, escalation, time-sensitivity, and routing recommendations.
Instructions
Classify and route Slack threads against a workflow profile. Returns triage decisions per thread: priority (low|medium|high|urgent), suggested owner, escalation flag, time-sensitivity, and a routing recommendation. Hosted-only. Free tier ships 25 AI tool calls/month (shared across the hosted AI tools); Pro $19/mo unlocks unlimited.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| thread_ts | No | Optional — triage a specific thread instead of the full inbox | |
| channel_ids | No | Optional — restrict triage to these channels (defaults to profile's channels) | |
| profile_name | Yes | Name of a workflow profile saved via slack_workflow_save |