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slack_triage

Read-only

Classify and route Slack threads using a workflow profile to determine priority, owner, escalation, time-sensitivity, and routing recommendations.

Instructions

Classify and route Slack threads against a workflow profile. Returns triage decisions per thread: priority (low|medium|high|urgent), suggested owner, escalation flag, time-sensitivity, and a routing recommendation. Hosted-only. Free tier ships 25 AI tool calls/month (shared across the hosted AI tools); Pro $19/mo unlocks unlimited.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
thread_tsNoOptional — triage a specific thread instead of the full inbox
channel_idsNoOptional — restrict triage to these channels (defaults to profile's channels)
profile_nameYesName of a workflow profile saved via slack_workflow_save
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Beyond annotations (readOnlyHint=true), description adds that it returns specific triage fields and is hosted-only with call limits. No contradiction with annotations; provides useful context about behavior and constraints.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Description is two sentences plus pricing info—compact and front-loaded with the core purpose. No redundant or unnecessary text.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema, description adequately explains return values (priority, owner, etc.) and covers usage context (hosted, limits). Parameter descriptions are sufficient. A minor gap: does not explain how profiles are created (references slack_workflow_save).

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with clear descriptions for all parameters. Description does not add additional semantic meaning beyond what the input schema provides, so baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states that the tool classifies and routes Slack threads against a workflow profile, using specific verbs and resource. It distinguishes from sibling tools like slack_send_message or slack_get_thread by focusing on triage decisions.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Description mentions hosted-only and free tier limits, which implies usage constraints but does not explicitly state when to use this tool versus alternatives or when not to use it (e.g., if rate limited). No exclusion criteria provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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