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jonnyanarx

Freshsales MCP Server

by jonnyanarx

create_appointment

Schedule an appointment or meeting in Freshsales, optionally linked to a contact, account, deal, or lead.

Instructions

Create an appointment/meeting, optionally linked to a contact/account/deal/lead.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
titleYesAppointment title
end_dateYesISO datetime end
from_dateYesISO datetime start
time_zoneNo
descriptionNo
targetable_idNo
targetable_typeNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv1.0.0

TDQS

C2.9/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full behavioral burden for a mutation tool. It does not disclose permission requirements, whether the appointment syncs to a calendar, whether the link is bidirectional, or what happens on failure — only that a record is created.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single efficient sentence with no filler, front-loading the core action and following with the linking qualifier. It is appropriately sized, though it is arguably too terse for a 7-parameter mutation tool.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a create tool with no annotations, no output schema, and less than half the parameters documented in the schema, the description should cover required inputs and side effects. It leaves the agent without enough to invoke the tool confidently.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is only 43% across 7 parameters. The description clarifies the linking concept behind targetable_id/targetable_type, but says nothing about the three required fields (title, from_date, end_date), time_zone, or description, leaving most parameters to an under-documented schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('Create an appointment/meeting') and adds the linking capability, which distinguishes it from siblings like create_task or create_note. It does not explicitly name an alternative tool, but the purpose is unambiguous without opening the schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The 'optionally linked to a contact/account/deal/lead' clause implies when the linking parameters matter, but there is no guidance on when to choose this over create_task, create_note, or other creation siblings, and no prerequisites or exclusions are stated.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.