A
licenseA
qualityB
maintenanceMCP server that exposes the i-net HelpDesk Ticket Web-API as tools for AI agents, enabling ticket search, reading, creation, and actions like replying, closing, and escalating, with attachment support.
8
MIT
Best HelpDesk MCP Servers
Helpdesk appears to be a design-focused support or service platform based on the domain name, though specific details about the brand's offerings aren't provided in the query.
Why this server?
Provides tools for interacting with the i-net HelpDesk Ticket Web-API, enabling AI agents to search, read, create, and act on tickets (including answering, closing, escalating) with attachment support, based on the authenticated user's permissions.
Why this server?
Provides tools for searching and retrieving helpdesk tickets, adding internal or public comments, changing status, priority and assignee, and creating tickets.
AlicenseNot gradedqualityBmaintenanceProvides a single OAuth-secured MCP endpoint that connects AI assistants to a company's CRM, helpdesk, read-only analytics database, knowledge base, calendar and sandboxed email, exposing only the tools each user's role permits and logging every call. Writes require explicit user confirmation with idempotency keys, while customer-authored text is marked as untrusted data so it cannot steer the assistant or leak addresses found only in that text.18 npmMITWhy this server?
Provides enterprise-grade helpdesk functionality including ticket creation, status tracking, prioritization, SLA monitoring, and reporting.
FlicenseNot gradedqualityDmaintenanceEnterprise-grade AI-powered helpdesk MCP server for Swiss SMEs, enabling autonomous ticket orchestration via natural language with Supabase persistence and revDSG compliance.1-